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Courtney Protack
Office Manager

Courtney began her VCA career in 2005, with VCA Newark then transferred to VCA Glasgow in 2010. She started as a CSR and moved up to CSR Supervisor. Courtney also cross-trained as a technician to help the team even further. Courtney grew up in Newark, DE, but currently resides in Clayton, DE, with her teenage son, 5 cats, 3 dogs, and a rabbit. She enjoys going to the beach and being around with family and close friends when time allows. Courtney has a long-time love of horses and volunteers at T.E.A.R. in Hartly, DE. Courtney is always looking for opportunities to learn and grow within VCA.

Administration

The hospital administration team consists of management personnel who oversee all staff members, hospital activities and the facilities. Together, they keep the hospital running smoothly, ensuring quality patient care and excellent client service. From the moment you check in, our administrative staff is here to deliver the best possible experience to you and your pet before, during and after your visit.