VCA Animal Medical Center of Omaha

Client Services

  • Receptionist Supervisor

    Lynne Ridner

  • Client Service

    Amanda "Mandy" Gallo

    Mandy joined VCA in 2014 as a Client Service Representative. In her current role Amanda meets and greets clients and their pets as well as coordinate all facets of client service.

    Mandy grew up in Omaha, NE. Mandy has had an extensive career as a Client Service Representative working for Nebraska Furniture Mart, Omaha Steaks and Professional Research Consultants.  Her favorite part of her job is getting to know the clients and building relationships with them. She loves to hear about what is going on in their lives as well as their pets.

    Mandy has a son that is three years old and they just welcomed a new puppy, a Rottweiler/Lab mix named Marley to their family.

  • Client Service

    Rick Garraton

    Rick was raised Virginia where he grew up in the Animal Health industry. His mother was a Registered Veterinary Technician so it would be natural that his first job was working as Kennel Assistant in the same hospital where his mother worked.

    After graduating from high school Rick continued to working in the same hospital but now  Veterinary Assistant. He later moved to Washington D.C. where he accepted a position at another Veterinary Hospital working as an Veterinary Technician and at the front desk.

    Rick recently moved to Omaha to attend the University of Nebraska at Omaha. He still has a strong love of animals and waned to continue working part time while he went to school. He joined VCA Animal Medical Center of Omaha in 2014 as a Client Service Representative.

  • Client Service

    Jessica Hays

  • Client Service

    Denise Stewart

  • Client Service

    Melissa Witkowski
    School: University of Nebraska at Omaha, PreMed/Biology


Specialty Care

Sometimes sick or injured pets need the care of a veterinary medical specialist. When that happens, VCA specialty hospitals work closely with the general practitioner veterinarians who refer cases to us in order to provide seamless veterinary care to your pet. When your pet is facing any kind of serious illness or injury, our specialty referral hospitals will provide the compassionate and expert care your beloved pet needs.

Our goal is to make sure that when you and your pet are in need that you have access to board certified specialists who are up to date on the very latest developments in their field. In our state of the art hospitals, our specialists also have access to the most sophisticated diagnostic and treatment tools and techniques from ultrasonography and endoscopy to CAT scans and even MRI.

As part of the VCA family, we have over 83 specialty hospitals across the US and Canada which provide referral specialty care, so there may be one near you. Our specialized services include: behavior, cardiology, critical care, dentistry, dermatology, integrative medicine, internal medicine, neurology, oncology, ophthalmology, radiology, rehabilitation, reproduction, and surgery.

Find a VCA Specialty Care Animal Hospital near you:


See all VCA Animal Hospitals >


Emergency Care

In case of emergency, please call us immediately.

If it is after hours,

Urgent Pet Care at (402) 597-2911

8419 S 73rd Plaza #107
Papillion, NE 68046

Urgent Pet Care Hours:

M - F 5:00 pm -1:00 am
Saturday 12:00 pm -12:00 am
Sundays 7:00 am - 10:00 pm
All Major Holidays 7:00 am - 10:00 pm

Animal Emergency Clinic at (402) 339-6232

9664 Mockingbird Drive, Omaha, NE

Animal Emergency Clinic Hours are:

Everyday 6:00pm - 8:00am

Open Major Holidays.