Client Services

  • Client Service Manager

    Angela Bucher, LVT
    Veterinary Tech School: Vatterott College

    Angela Bucher joined VCA Animal Medical Center of Omaha in 2013 after working in the field for over 6 years working in both general practice and emergency medicine were she served as the Director of Pet Nursing and as a Licensed Veterinary Technician. Angela was promoted in 2015 to Assistant Hospital Manager.  In this role she oversees quality patient care and excellent client service, management of finances and accounting, marketing and promotion of services, staffing and human resources, and discretionary activities, that serve to support effective business operations.  Angela also oversees front desk operations and  the extern program for the hospital. She sites training, emergency medicine, dental cleanings and assisting in surgery as just some of her passions in the field. She says she has always known that her place was working with animals as they mean so much to her.

  • Client Service

    Lynne Ridner

    Lynne Ridner has been your at VCA since 1998! Lynne started at VCA Animal Medical Center at the suggestion of former practice owner, Dr. George Dennis. Lynne joined the team and has been here ever since. Lynne was our Receptionist Supervisor for a number of years and just recently took on a new role as the Client Experience Coordinator. In her role Lynne is responsible for communications with clients, providing quality patient care and excellent client service, and promotion of services provided by VCA. If you ask Lynne what her favorite part of her job is she will tell you with passion and conviction that it is working with the clients and making sure the client always comes first. She knows our clients and their pets by name and is genuinely excited to see them when they come in for a visit. 
    Lynne is married and has a son, Aaron.

  • Receptionist

    Kelli Dickey

    Kelli has had a love for animals for a long time. When she was younger, she started out working at pet stores and doggy cares.  She eventually got a job at the humane society where she was for the last three years.  She assisted in adoptions, daycare and grooming. In spare time, Kelli volunteers her time working with animal rescues and fostering baby animals.
    Kelli has 3 dogs: Porkchop who is a bullmastiff mix, and Lexi and Juice that are pitbulls.

  • Receptionist

    Bethany Halliburton

    Bethany has been with VCA Animal Medical Center since 2005. Bethany worked for a number of years as a special assistant to our Medical Director and now works as a Veterinary Assistant and Client Service Re Bethany has built a lot of strong relationships with our clients over the years. She is an essential part of our team.

    Bethany is currently going to school studying Cosmetology and Esthetics.

  • Receptionist

    Joni Martin

    Joni joined VCA in 2015 as a Client Service Representative. Joni works at both VCA Midwest Veterinary Specialists of Omaha and VCA Animal Medical Center of Omaha. She helps cover when team members are out of the office at both locations. In her role Joni is responsible for communications with clients, excellent client service, and quality patient care. Joni has had 5 years experience in the Veterinary field as a Customer Service Representative. Most recently Joni worked in human health care before returning to her roots in Veterinary Medicine.

    Joni enjoys spending time with her husband Joe and her sons Calen & Jonah. Joni and her family have a shepherd mix named Sami and a cat named Little. When Joni is not busy with her family she can be found reading.

  • Receptionist

    Laisa Solis

    Laisa joined the VCA Animal Medical Center team in 2014 after she moved to Omaha from Missouri. Laisa grew up in Los Angela,  California.

  • Receptionist

    Karin W

    Bio Coming Soon!

  • Receptionist

    Melissa Witkowski
    School: University of Nebraska at Omaha, PreMed/Biology