Client Services

  • Client Service Manager

    Misty Morrow

    Misty is an avid animal lover.  She recently decided to change careers, and started working for VCA in January 2015.  Originally from Idaho, she has lived in Portland for many years.  She is the Step-Mom to three boys with her partner of 9 years, Joe.  Also in the family are three dogs; Cucui, Cuchino, Jax, and a beloved 17 year old cat named Teddy.  She is currently attending college for a degree in Applied Science with a major in Accounting. 

  • Client Service

    Hanora Bauer

    Hanora Bauer Moved from San Francisco where she was a bather/ groomer for cats and dogs in a small Salon. After conquering the daunting task of grooming cats for two years she decided to move up the coast to Portland. Upon moving here she was hired at Sniff Dog Hotel where she washed dogs but decided she was ready for a change. Thus she ended up with us here at VCA Animal Hospital and we are very happy to have her here!

  • Client Service

    Katherine Figaro

    Katherine is a former Marine who is currently studying with Portland Community College with the long term goal of working in Wildlife Management.  She is originally from upstate New York, but decided last year to make Portland her home.  Her interests include reading, kickboxing, and the Great Outdoors.  Her main side kick is her cat Monty, a curious and handsome gentle-kitty whom she adopted in 2009.

  • Client Service

    Jordyn Grossi

    Jordyn has worked for VCA since September 2015.  She relocated to the Portland area from Eureka, California and is currently working part-time as a Customer Service Representative while attending school.