Client Services

  • Receptionist

    Denise Irwin

    Denise has lived in Oklahoma most of her life. She has always had different kinds of pets while growing up. She has worked in the veterinary field as a CSR for over 10 years, and joined VCA in April of 2014, and enjoys meeting clients and their pets daily with a smile on her face. Denise has been married to her husband for almost 10 years and has an eight year old energetic son. They enjoy music and the loving companionship of their three dogs and two cats.”

  • Receptionist

    Emily Lau

    Emily came to VCA Woodland East as a senior in high school who was interested in Veterinary Medicine.  She job shadowed Dr. Grogan for several month and eventually became a Pet Care Specialist when a position opened up.  Emily left us for a while to go on to college, but she's back now and joins our Customer Service Representative team! We are so happy to have Emily back and she is looking forward to seeing a lot of the clients she knew from before.

  • Receptionist

    Robin Queen

    Robin is a lifelong resident of Oklahoma.  She began her dream of working around animals in 1998 after being a stay at home mom.  She has been with VCA since 2004 and finds helping people and their pets very rewarding. 

    Robin lives with her husband of 30 years, several cats & dogs, a fish and a squirrel.  She has three grown children.