West Brookfield Pet Grooming & Boarding

  • Kennel Supervisor

    Ed Maxwell

    Ed began working at VCA Wickaboag in August 2002.  His clear compassion for animals and need to make them feel comfortable while boarding away from home, made him a clear choice to become kennel manager after only a year of working at the hospital.  Ed is very active in the greyhound rescue community and shares his home with 2 greyhounds, Aly & Cindy, as well as his wife Deb.

  • Kennel Assistant

    Jonathan Ela

    My name is Jonathan Ela and I have been a professional pet bather for a little over 2 years and I love it!  I really love being a pet bather because I get to meet a lot of cool animals and of course their owners too!  I have always loved animals since I was a little kid and animals really seem to love me.  I have had many pets including cats, dogs, birds, fish, and even ferrets and I have always treated them like they were part of my family.  My current pet is a cat named Mia and she is the best cat in the world!  I love spending time with her watching TV and getting her to play with all her toys.  She is so cute!  (but a little chubby!) 

    I also have experience as a pet sitter and dog walker, a skill that I have been doing for over 5 years.  Over the last 2 years, I have been training with my sister Sue as a pet bather and hope to continue working professionally with animals for years to come.  I am so excited to become part of the VCA Wickaboag team!

  • Groomer

    Sue Heinonen

    My name is Susan Andrea Heinonen, and I have been a professional pet groomer for more than 14 years.  As a child, I always loved animals and sought them as refuge and sanctuary from the trouble of life.  It was then I knew I was destined to work with animal in my adult life.

    I started my career working with animal very early on as a young teenager, working for a rescue league in Worcester,MA as kennel help.  I worked there throughout my high school years and into college.  In 2000, I graduated from Becker College with and Associate’s degree in Animal Science.  Once I graduated, I had the fortune of meeting a groomer and becoming employed as a bather/brusher.  I was then formally trained, and took naturally to the art of grooming.  I fell in love with being able to share my talent and love of animals with so many customers and found it fulfilling in so many ways.  Throughout the years I have worked with several skilled master groomers and was able to expand my skill set.

    I have worked in many different grooming environment’s throughout my career, from kennels, to boarding facilities, to veterinary clinics, but none have felt like home as much as VCA Wickaboag.  I worked at VCA Wickaboag previously for 5 years, and fell in love with my client’s and their pets, as well as the town and area.  Since I have been gone, I have truly missed everyone at the clinic and am now please to be happily returning to the client’s I so enjoy and have missed, as well as meeting as welcoming new clients.