Dear Pet Parent,
Thank you for choosing us. We look forward to meeting you and your pet. Together, we'll ensure the best care and treatment for life.
As a VCA hospital, we are a member of the largest provider of veterinary health care in the country. This gives our veterinarians access to over 200 board-certified specialists should your pet need specialized care. It gives you access to over 500 nationwide locations that offer the same level of care should your pet need attention while you're traveling, or if you happen to move within the United States.
Being a part of VCA frees our veterinarians from the administrative burden of running a pet hospital. Our veterinarians are able to spend their time doing what they love - practicing medicine. VCA veterinarians have the time to give you and your pet the personal attention you deserve.
Before your first visit, please gather any previous medical or adoption records you may have for your pet. Your VCA veterinarian needs this information to get an accurate record of your pet's medical history and to create the best treatment plan for your pet. If you have enrolled your pet with a pet insurance company, please also bring a claim form. You can easily enroll your pet in an insurance program with VPI online at www.petinsurance.com/vca or call 1-800-291-3856.
When you visit the hospital, please bring your pet in a carrier or on a leash. This will prevent any incidents with other animals that may also be in the lobby.
When it is time for your appointment, one of our Veterinary Assistants will escort you and your pet to an exam room where she will ask you some questions regarding your visit. Weight, temperature, and a quick check of your pet will happen at this time as well.
When the veterinarian examines your pet, she will take the time to listen and ask questions so she can understand your concerns. She will also perform a physical examination of your pet - checking his eyes, ears, and mouth and listening to his heart - and will ask you questions about his habits and activities.
We are excited about meeting you and your pet. We will always strive to provide the level of care that you both deserve.
Should you have any questions about your upcoming visit or procedure, please do not hesitate to call us.
Click here to fill out our new client and pet information form to help speed along the check-in process on your first visit.New Client/Pet Information Sheet
We accept cash, all major credit cards and personal checks (at some locations)*. If financial assistance is needed, we also offer our clients CareCredit® no interest payment plans**. To learn more about CareCredit® or apply now, please visit www.carecredit.com/vetmed.
*Payment methods do vary by individual location. Please check with us to see which types we accept.
**Please note that not all financing plans on the CareCredit® web Site are available. Please verify with the receptionist which current plans are offered.
We will also assist you and your pet with your pet insurance needs (such as Veterinary Pet Insurance). Ask us about VPI Pet Insurance today.
The Mission of VPI is to empower pet owners to work with veterinarians in making optimal healthcare decisions for their pets. Call 1-800-291-3856 or visit www.petinsurance.com/VCA.