VCA West Mesa Animal Hospital Testimonials

We value feedback from our clients. Please share your story with us by writing a testimonial.


Pet Image

Appreciation

-Linda Ball-Cooksey from Albuquerque, NM
Pet Name: Little Bruce

I had just been through the worst 6 months of my life, including diagnosis of stage 4 Cancer, losing my father, losing 2 uncles I was close to, stopped working, along with your garden variety life problems and recently had gone through a massive surgery and was trying to recover although by this point I was also battling the "why bother" depression......... when my dog, the biggest (and often only) light of my life, got sick. He would not eat for 2 days and was completely lethargic. Since he outweighs me, is stronger than my husband and I together, and not completely well-trained (yes, we're working on it!), I despaired of getting some medical attention for him and thought I was going to lose him. A very special vet from this hospital took heart and told us he'd help. This was taken care of after the receptionist took the time to hear - and care - about how we'd tried to call over 50 other (mobile and house call) vets and could not get anyone to come help. The vet and his assistant made an exception to the rules and came and helped us get the dog to the clinic so he could be checked out and treated. Not only that, I was told to stay home (due to my health and very shaky emotional state by then) and was kept well informed of what was going on. My dog is now home (Thankfully) napping off the sedatives he was given for his procedures. Things are looking a lot better. NOT only did they help my dear pup, but without knowing it, lifted a black cloud from my heart. I cannot say Thank you loud enough. Thank you.


Pet Image

All, and none of what I expected

-katonah from albuquerque, NM
Pet Name: Sasuke

After reading some not so-favorable comments on the internet, from former customers claiming they felt that this veterinary service pressures pet owners to up sell tests and procedures, I knew what to expect when I made an appointment for service. So I was not surprised when the vet tried to explain that my buddy was exhibiting signs of a certain ailment, but they said they thought it was congenital vs. acquired, which meant many more diagnostic tests would be needed. So I go back and forth with the doctor on what care they thought should be considered and what I felt was necessary. I absolutely did not like the vet and my attitude reflected such. The vet remarked that they would be right back after they came up with some estimates of the price. Then something happened when she came back in, she actually seemed to personally care. We candidly discussed the realistic fact that even with treatment, my buddy wasn't going to get better. She showed me the respect as a dedicated pet lover, that gave me the confidence to make the decision to let my buddy finally stop suffering. Though I miss my buddy dearly, she is at peace, which she desperately needed. I am truly grateful that I decided to go. Thanks


care

-diane from albuquerque, NM
Pet Name: mouse

I was first referred to VCA West Mesa from my vet that was going to retired and he referred Dr. Caffey to me since one of my pets had a mass in her mouth, he came and checked out my pet and knew exactly what my pet had. He stated to me that this will require surgery and blood work to remove the mass out of her mouth. Dr. Caffey is a caring and compassionate vet. He will tell me what i need to do and he knows that i am on a limited budget just like everyone else is and he came back with an estimate and it was reasonable considering that my pet was suffering from a large mass in her mouth. Needless to say he removed the mass did a follow up and she was on a road to healing. He has been my vet for the past eight years and he is excellent in the works that he provides to care of my animals. He does not pressure me into unnecessary tests. He tell me his recommendation and i tell him what i can afford and he tells me what the important tests that need to be done runs an estimate and then i know what to expect before hand. I would recommend VCA AND DR. Caffey to my friends and family since he highly educated not out to make a buck and is very compassionate about my pets needs and definitely my concerns. I can call him anytime and he always returns my calls even if my pet just has the sniffles. Thank you VCA AND DR. Caffey for the great job that you have done for my pets...


CLOSE CLOSE