We value feedback from our clients. Please share your story with us by writing a testimonial.
Appreciation-Linda Ball-Cooksey from Albuquerque, NM
Pet Name: Little Bruce
I had just been through the worst 6 months of my life, including diagnosis of stage 4 Cancer, losing my father, losing 2 uncles I was close to, stopped working, along with your garden variety life problems and recently had gone through a massive surgery and was trying to recover although by this point I was also battling the "why bother" depression......... when my dog, the biggest (and often only) light of my life, got sick. He would not eat for 2 days and was completely lethargic. Since he outweighs me, is stronger than my husband and I together, and not completely well-trained (yes, we're working on it!), I despaired of getting some medical attention for him and thought I was going to lose him. A very special vet from this hospital took heart and told us he'd help. This was taken care of after the receptionist took the time to hear - and care - about how we'd tried to call over 50 other (mobile and house call) vets and could not get anyone to come help. The vet and his assistant made an exception to the rules and came and helped us get the dog to the clinic so he could be checked out and treated. Not only that, I was told to stay home (due to my health and very shaky emotional state by then) and was kept well informed of what was going on. My dog is now home (Thankfully) napping off the sedatives he was given for his procedures. Things are looking a lot better. NOT only did they help my dear pup, but without knowing it, lifted a black cloud from my heart. I cannot say Thank you loud enough. Thank you.
All, and none of what I expected-katonah from albuquerque, NM
Pet Name: Sasuke
After reading some not so-favorable comments on the internet, from former customers claiming they felt that this veterinary service pressures pet owners to up sell tests and procedures, I knew what to expect when I made an appointment for service. So I was not surprised when the vet tried to explain that my buddy was exhibiting signs of a certain ailment, but they said they thought it was congenital vs. acquired, which meant many more diagnostic tests would be needed. So I go back and forth with the doctor on what care they thought should be considered and what I felt was necessary. I absolutely did not like the vet and my attitude reflected such. The vet remarked that they would be right back after they came up with some estimates of the price. Then something happened when she came back in, she actually seemed to personally care. We candidly discussed the realistic fact that even with treatment, my buddy wasn't going to get better. She showed me the respect as a dedicated pet lover, that gave me the confidence to make the decision to let my buddy finally stop suffering. Though I miss my buddy dearly, she is at peace, which she desperately needed. I am truly grateful that I decided to go. Thanks