Hospital AdministratorRayna Faumuina, RVT, CVPM
School: Michigan State University, BS
Rayna Faumuina was born and raised in Calgary, Alberta, Canada. After moving to San Diego she eventually made her way out to Michigan State University on a full ride athletic scholarship for field hockey. She graduated in 1998 with a BS in Wildlife Ecology and Management. She started working at her first veterinary position as a receptionist in 1999. After being promoted to an assistant she then had the drive to become an RVT. After a short time she became an RVT and Technician Supervisor of a primarily exotic practice in Northern California. Then in 2002 she transferred to a sister hospital in Los Angeles. She quickly worked her way up to Hospital Manager and Technician Supervisor of a 3 doctor practice where she then wanted to add more challenges to her plate. She transferred to VCA’s flagship hospital, VCA West Los Angeles Animal Hospital in 2005 as the Hospital Manager. Rayna has been with VCA WLA for eight years where she achieved her CVPM designation. As a certified veterinary practice manager she currently tries to juggle many hats. She enjoys the everyday unexpected challenges of being the Hospital Administrator in a brand new state-of-the art medical facility.
Rayna loves to spend her free time with her husband and son and their English Bulldog named Puka, their overweight cat Franklin and their California desert tortoise named Tug.
Assistant ManagerSamantha Howe
Samantha Howe is a Co-Office Manager at VCA West Los Angeles Animal Hospital.
Office ManagerBryce Hershenow, RVT
Bryce Hershenow was born and raised in Sacramento, California. He began working at a 24 hour emergency practice in 2009 as an assistant, shortly thereafter he realized he had found his passion and became an RVT. Bryce continued his veterinary education and training working as a supervisor at Atlantic Street Pet Emergency Center while working for the University of California, Davis Veterinary Medical Teaching Hospital in Small Animal Anesthesia, and a specialty and referral practice in San Francisco as a supervisor and referral relations manager. In 2015 Bryce moved to Denver, Colorado and worked in critical care medicine at a local specialty hospital, while going back to school for health care management. When Bryce moved back to California, he knew that he not only wanted to continue his management career, but he also knew he wanted to be a part of the VCA West Los Angles Animal Hospital team. Bryce is very excited to be one of our Co-Office Managers, and looks forward to growing with the hospital.
Outside of work you can find Bryce exploring beaches and hiking trails with his dog, Foley.
Office ManagerBrittany Hwang
Brittany Hwang is a Los Angeles native who graduated from UCLA with a major in biology and minor in art history. She has always had a strong interest in animals and volunteered at the West LA Animal Shelter during school. After receiving her bachelor’s degree, she then began her career in the veterinary field in general practice as a receptionist and was soon promoted to a shift lead. She was particularly interested in helping open new hospital locations and onboarding/training new associates. She then continued her career path as a client care department lead and extended her veterinary experience to a specialty and emergency animal hospital, ultimately bringing her client experience skills to VCA West Los Angeles Animal Hospital as a Co-Office Manager.
Outside of work, Brittany enjoys indoor cycling, cooking/baking and hiking with her two Boston Terriers, Bella and Ducky.
Facilities ManagerBill Farr
Bill Farr is Facilities Manager at VCA West Los Angles Animal Hospital.
Purchasing/Pharmacy ManagerMelissa Gillett
Melissa began working for VCA West Los Angeles Animal Hospital in October 2003, directly after graduating from Pharmacy School at United Education Institute. She is now head of the Pharmacy department, supervising the day-to-day operations. Her duties include, but are not limited to, filling medication refill requests, answering clients’ questions regarding their pets’ medications, filling our Cubex machines, and assisting clients at check out.
In her spare time Melissa loves spending time with her husband Jerrell, two boys Jerrell Jr. and Jayden, and her furry daughter, Ivory (her Malti-Poo). They love playing baseball together, going to the beach or trying out different restaurants!