Kennel SupervisorMichael Grau
School: West Chester University
Michael started at the VCA Family Pet Resort in 2011 as a hotel attendant. Through hard work and dedication to the dogs he was promoted to Assistant Hotel Manager in 2012. His favorite part of the job is the challenge of working with all the different personalities of dogs who come to visit. He also studied Biology at West Chester University.
Annalee started her grooming career as a bather in 2007. She became an official groomer in 2013, after apprenticing under the ministry of Diane. Annalee has a very gentle and quiet disposition and works well with dogs who are not fond of grooming. Her favorite part of the job is playing with the dogs.
She currently lives in Drexel Hill with her cat Serjeo.
Janice has been grooming since 1996 and has been here at the VCA Family Pet Resort since the doors opened in 2008. Janice does baths, brushes and little trims and specializes in grooming old dogs and cat nail trims. Her relationships with her clients and their dogs is vitally important to her and she will always take time out of her day to talk to them about any of their concerns.
She currently lives in Morton with her cat, Betty Bea.
Veterinary Tech School: Harcum College
School: Median School of Allied Health, Associates
Karen McCarthy has been grooming dogs since 2008. She has been working here at the VCA Family Pet Resort since October of 2010. She grooms dogs of all shapes and sizes but especially loves grooming the big hairy dogs and has a large clientele of newfoundlands and golden retrievers.
Karen has an Associates degree in Animal Center Management from Harcum College and an Associates degree in Veterinary Technology from Median School of Allied Health.
She currently lives in Collingdale, PA with her black lab mix named Jetta. Jetta is an especially spoiled dog who gets to comes to work with her mom everyday!
Bobbie has been working with dogs since she was 16 in vet offices and shelters but for the last 17 years her focus has been dog grooming. She has been working here at VCA Family Pet Resort since the doors opened in 2008. Bobbie loves her job because everyday is different with dogs: they keep you on your toes and no two are alike. Bobbie has 2 cats (Snowball and Courtney), 1 guinea pig (Teddy), 1 rabbit (Lucy), 2 turtles (Nemo and Crush), and 5 dogs: Pepsi (Orpei), Gage (dachshund), Roxy (terrier mix), Dexter (mix), Elsa (chihuahua). People always ask Bobbie, “why would I want so many animals at home when you work with dogs all day?” But for Bobbie, animals are her life and always have been.
Diane, the VCA Family Pet Resort Grooming Salon Manager, has been grooming dogs since 1969. While many consider her to be a expert in grooming the Standard Poodle, she considers her area of expertise to be the terrier. Over the years she has groomed several champion show dogs, and currently grooms a champion Irish Setter. Diane loves a challenge and is always willing to work with dogs that are not so fond of grooming. Diane has a loyal following of clients for whom she has been grooming their dogs for at least 30 years but she is always happy to welcome in new furry friends!. No matter the breed of dog, you will never be upset with a groom done by Diane!
Diane lives in West Chester with her two dogs, China, a Pekingese, and Bogus, a Jack Russel Terrier.