Receptionist SupervisorDenise Serrecchia
School: North Shore Community College, AS in Business Administration
Denise has been with VCA Wakefield since 1999. She has an Associate's Degree in Business Administration from North Shore Community College, and she's also certified in First Aid and CPR.
Denise lives in Wakefield with her spouse and their two Sphynx cats, Ripley and Cannoli.
Client ServiceLauren Barker
Veterinary Tech School: Middlesex Community College
Lauren joined us in 2011 after completing a veterinary assistant certificate course through Middlesex Community College, and she has also attended an academic animal science camp sponsored by Johns Hopkins University. She has volunteered at the MSPCA, and she continues to volunteer at the Lowell Humane Society. She also spent a year as a veterinary assistant at another animal hospital.
Lauren is pursuing a degree in Biology at the University of Massachusetts in Lowell. She lives north of Boston with a Himalayan cat (Katie) and a Welsh Corgi (Billy).
Client ServiceChristie Cook
Christie came to VCA Wakefield with 13 years of pet care-related experience, including 10 years at VCA Lakewood Animal Hospital in southern California. She has a certificate in Medical Insurance Billing and Coding from Southeast ROP in Cerritos, CA.
Christie recently relocated to the Boston area, where she lives with her dog Evi, cats Marsh-mel-o and Shyne, and goldfish Phin (who gets tucked in every night).
Client ServiceKaytee Dodge
Kaytee's smiling face has been a welcome addition to our front desk since 2008. She has taken canine and feline behavior and nutrition classes at North Shore Community College, and she hopes to return to NSCC soon.
Kaytee lives in Wakefield with her family and her pets � cat Abigail and dogs Drake and Roxanne. When she's not working here, she can be found working just down the street with our friends at the Frame Shack.
Client ServiceAngelia ("Angel") Gilliland
School: University of Nevada, BA in General Studies (with emphasis on secondary education)
Prior to joining us in 2012, Angel spent six years working as a receptionist and office manager at animal hospitals in Reno, Nevada. She holds a bachelor of arts degree from the University of Nevada, where she was a member of academic honors organization Phi Kappa Phi.
Angel also spent four years at a gaming company, where she assisted with regulatory compliance and other administrative tasks.
When she's not working, Angel enjoys computer games and working with animals. She and her husband moved from Reno in 2012 so he could attend graduate school at MIT, and they currently live in Somerville with their cat, Faye.
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Client ServiceXarifa Grandmaison
Veterinary Tech School: Sparsholt College Hampshire, Great Britain / National Diploma in Animal Care
School: LSB College and Alexandra College, Dublin, Ireland
Xarifa (pronounced Sher-EEF-ah) has worked with animals variously as a receptionist, technician, and equine groom since 1993. She attended Alexandra and LSB Colleges in Dublin prior to receiving her National Diploma in Animal Care from Sparsholt College Hampshire in Great Britain (1994).
Xarifa spent six years as a Shelter Agent with the Animal Rescue League of Boston prior to joining VCA Wakefield.
She lives on the North Shore with her husband and son, as well as with cats Chimpy, Rosie, Sophie, and Lucy Lu; rats Archie and Gobo; and bearded dragon Floyd. When she's not working, Xarifa enjoys spending time with her horse, Gracie.
Client ServiceEmily Kelly
Emily joined us in 2011. She's been a volunteer (along with her husband) at the Rainforest Reptile Shows in Beverly for the past four years. Prior to joining us, Emily managed a Dunkin Donuts franchise in Rockport.
Originally from Rockport, Emily lives on the North Shore with her husband, a rabbit named Dusty Buns, and a chinchilla named Delilah.
Client ServiceMaura Liggio
School: George Washington University, BA in English Literature
Maura joined us in 2012 following two years at the Northeast Animal Shelter, where she cared for the animals and assisted with their medical needs.
Prior to joining the Northeast Animal Shelter, Maura attended George Washington University, where she earned a BA in English Literature. She is fluent in English and Spanish.
Maura lives north of Boston with a cat named Rudy and doves Olive and Zeke.
Client ServiceMaureen Maunsell
School: Newbury College, Bachelor's degree
Maureen has been with VCA Wakefield since 2003. She holds a Bachelor's Degree from Newbury College, where she graduated summa cum laude. She took veterinary technology classes at North Shore Community College in 2002-2003.
Maureen lives north of Boston with her cat Pebbles and Jack Russell terriers Tucker and Hurley.
Client ServiceElizabeth Oliveira
School: Dean College, BA in Dance, minor in Business
Elizabeth holds a Bachelor's Degree in Dance with a minor in Business from Dean College. She joined our friendly front office staff in January 2010 after spending nearly two years at VCA Northboro, where they trained her well!
When Elizabeth is not helping clients and their pets, she teaches and choreographs in all levels of tap, jazz, ballet, and modern dance.
Elizabeth lives north of Boston with her husband and son, along with her dog Kadan and cats Kodak and Clarence.
Client ServiceKim Podesta
School: Attending Animal Behavior Institute online, Certificate in Zoo and Aquarium Sciences (currently pursuing)
Kim joined our client service team in February 2013. She is currently taking online classes at the Animal Behavior Institute in pursuit of a Certificate in Zoo and Aquarium Sciences, and she volunteers with the Marine Mammal Department at the New England Aquarium every Tuesday. Kim has also studied hospitality management and physical education at Endicott College in Beverly.
Prior to joining us, Kim worked as a doggie daycare attendant at Boston Red Dog Pet Resort, and she completed an internship in housekeeping, grooming, and pet activities at the Barkwood Inn in Charlton, Mass.
Kim is conversant in Spanish, and she can speak and write Chinese. She was a cheerleader for nine years, including three years as a cheerleading student coach. Kim is also CPR certified. Originally from central Massachusetts, Kim currently lives north of Boston. Daisy, her family dog, still resides in central Mass.
Client ServiceJennifer Rodriguez
Veterinary Tech School: North Shore Community College
Jenn joined our client service staff in April 2013. Prior to joining us, she worked in both client service and as a veterinary assistant at another animal hospital. She has taken veterinary technology classes at North Shore Community College, and she expects to return to the Veterinary Technician program there this fall. Jenn has also worked as a volunteer at the MSPCA in Boston.
Jenn lives north of Boston and has a Pomeranian/Poodle mix named Juicy.
Client ServiceTreacey Sudak
School: Merrimack College, Bachelor of Arts, Political Science major, Business minor
Treacey joined us as a receptionist in 2003, and she was promoted to Client Service Supervisor within her first year. In 2008 she left us to found her own child care business and to spend more time with her growing family, and we are pleased to announce she rejoined our client service team in 2012.
Treacey lives north of Boston with her husband, three boys, three cats, and a beagle.
Client ServiceJoi Wolf
School: Clemson University, BS
Joi joined VCA Wakefield in October 2010 shortly after she and her husband moved to the area from South Carolina.
Prior to her move, Joi worked as a manager at PetSmart for five years. Joi holds a Bachelor's Degree from Clemson University, and she is a first degree black belt in Cuong Nhu Oriental Martial Arts.
Joi lives north of Boston with her husband and daughter, two dogs, and an African gray parrot.