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EXCEPTIONAL SERVICE-Kathy Autry from Victoria, TX
Pet Name: SMOKEY
EXCEPTIONAL SERVICE, quality of care, knowledgeable doctors and staff - just a few of the qualities that continue to make me a forever client of VCA Victoria Animal Hospital. Attention to detail, dedication and commitment to animal/pet care, follow-through and understanding of the people-pet love that is so important. Smiles in person and smiles on the phone make it all even more special. THANK YOU to this well managed, well cared-for and caring facility who have made this pet owner a happy and grateful customer, as is my very special 4-legged family member. Keep up the great work that is so rare in today's world. It is noticed and appreciated!
VCA Rocks-Dava Allen from Victoria, TX
I have been taking my pets to VCA for about fifteen years. I am always acknowledged either immediately or shortly after arriving by a friendly, smiling receptionist. The vets and staff all know me by my first name. The facilities have ALWAYS been immaculate every time I have been there (the place smells great!). But perhaps the most important element of VCA is the outstanding customer service and care that I have experienced from each and every member of this amazing team. Each and every vet and staff member is sensitive, compassionate and truly concerned and caring about my pets (I have 5) and me. When I had to have my eighteen year old cat put to sleep a few years ago I was completely touched by the sincere concern they all had for me and the difficult decision I was having to make. I have no doubt whatsoever they will be just as concerned, caring and supportive in the future. I would not go anywhere else unless I moved to another city and then I'd have to consider commuting for vet visits! VCA veterinarians and staff.....YOU GUYS ROCK!