Client Services

  • Client Service

    Joal Dawson

    Joal has been with Vets & Pets since January 2015. He is an avid sports fan and some of his favorite teams include Oakland Raiders, Oakland A's, San Jose Sharks, and The Golden State Warriors. He has a one-eyed kitty named Ojo. During his spare time, he enjoys biking, playing disc golf, and going to music festivals.

  • Client Service

    Mary Ann Ilaria

    Originally from New Jersey, Mary Ann has been living in the Bay Area since 1975. Her love for dogs started when her parents brought home their first dog Kingie, a black Cocker Spaniel, when she was a year old. Mary Ann worked in the data communications industry for 24 years, volunteered at the Humane Society of Silicon Valley, then owned a jewelry store before starting at VCA Vets & Pets in 2006. She loves meeting all the dogs who come in to our hospital! In her spare time, Mary Ann enjoys making and reparing jewelry, having dinner with friends, and watching television. Her "kids", Bruce (Rat Terrier Mix) and Rickie (Shepherd mix), share her home and her heart.

  • Client Service

    Margaret Mock

    Born and brought up near Berkeley, Margaret recently returned to school, since earning her B.S. in Business Administration and Marketing (since her kids are all grown up!).  Her long-haired dachshund, Oski has inspired her to learn more about animal care and veterinary medicine and go back to school. She started her adventure at the Foothill College Veterinary Technology Program, which led her to VCA.  She started off as an intern during the summer and got hired onto the team in October 2015. Re-entering the job market has been a challenge and character-building, but Margaret hopes to take this new challenge positively and helps to make a difference in the veterinary field.