Staff Image
Fayne L.
Client Service Representative

Fayne has been a member of our Client Services team for over twelve years, as a part-time Receptionist. She works full time in the Insurance Industry as a licensed Property and Casualty Agent and holds the Accredited Customer Service Representative and Certified Insurance Service Representative designations. Fayne and her husband Mark have been married for over seven years, and she has a step son Jonathan. Currently Fayne and Mark are raising three rescue dogs ?? Ava (Redbone Coonhound/ retriever mix), Bobo (Chocolate Labrador Retreiver) and Finn (Redbone Coonhound/ Hound mix). Fayne and Mark enjoy hiking, canoeing and spending time in Vermont.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.