VCA Valley Animal Hospital

Client Services

  • Client Service

    Pat N

    Pat is our patient care coordinator. She started with us in 2005 after being a client for 30 plus years. Her main interest is taking care of her cats, many of which have very unique names. Pat also enjoys pet sitting,  her specialty is of course cats. Hobbies include mineral collecting, glass etching, gardening, reading, catching up with old friends and making new friends along the way.

  • Receptionist


    Melissa joined the VCA Valley team in April 2012.  In addition to her background in customer service, Melissa has been an experienced hairdresser for 9 years.  She grew up around horses, volunteering at a town horse farm for many years.  She has always had a love for animals, especially her Yorkie named Lola.

  • Receptionist

    Danise A

    Danise has been back with VCA since 2008. She has over 12 years experience in a veterinary practice. She has 4 dogs and 2 cats that she has adopted over the years.Danise has a degree in T-Touch for animals. She enjoys pet sitting,crafting, interior design, decorating, gardening, and traveling. Her favorite enjoyment is spending time with her grandchildren and her pet family.

  • Receptionist

    Fayne L

    Fayne has been a member of our Client Services team for over twelve years, as a part-time Receptionist. She works full time in the Insurance Industry as a licensed Property and Casualty Agent and holds the Accredited Customer Service Representative and Certified Insurance Service Representative designations. Fayne and her husband Mark have been married for over seven years, and she has a step son Jonathan. Currently Fayne and Mark are raising three rescue dogs – Ava (Redbone Coonhound/ retriever mix), Bobo (Chocolate Labrador Retreiver) and Finn (Redbone Coonhound/ Hound mix).  Fayne and Mark enjoy hiking, canoeing and spending time in Vermont

  • Receptionist

    Christina M

    Christina has been working in the veterinary field since 2007.  Christina is owned by 3 dogs, Chico, Red, and Lily.  In her spare time she likes making hemp jewelry, crafting, reading, and eating as healthy as possible.

  • Receptionist

    Carey O

    Carey is a long time South Windsor resident who has been with VCA Valley since 2013.  She has degrees from UConn and the University of New Haven.  She enjoys gardening, reading, walking (especially near the beach) and cuddling with her pet cat Callie. 


Specialty Care

Sometimes sick or injured pets need the care of a veterinary medical specialist. When that happens, VCA specialty hospitals work closely with the general practitioner veterinarians who refer cases to us in order to provide seamless veterinary care to your pet. When your pet is facing any kind of serious illness or injury, our specialty referral hospitals will provide the compassionate and expert care your beloved pet needs.

Our goal is to make sure that when you and your pet are in need that you have access to board certified specialists who are up to date on the very latest developments in their field. In our state of the art hospitals, our specialists also have access to the most sophisticated diagnostic and treatment tools and techniques from ultrasonography and endoscopy to CAT scans and even MRI.

As part of the VCA family, we have over 83 specialty hospitals across the US and Canada which provide referral specialty care, so there may be one near you. Our specialized services include: behavior, cardiology, critical care, dentistry, dermatology, integrative medicine, internal medicine, neurology, oncology, ophthalmology, radiology, rehabilitation, reproduction, and surgery.

Find a VCA Specialty Care Animal Hospital near you:


See all VCA Animal Hospitals >


Emergency Care

In case of emergency, please call us immediately.

If it is after hours, Please call East of the River Emergency Clinic at 860-646-6134, or VCA Cheshire Animal Hospital at 203-272-3266