Client Services

  • Front Office Manager

    Jeannette, H
    Veterinary Tech School: Cal Poly Pomona

    Jeannette started taking care of animals at a very young age, when her family became accustomed to the many injured and sick animals she would find and bring home. After high school graduation, she got her first veterinary assistant job where she stayed for three years and was promoted to lead assistant.

    Continuing on her chosen career path and working at a spay/neuter clinic and an emergency clinic, Jeannette went to Professional Veterinary Assistant school and became a registered veterinary technician in 2004. Her advanced training made her eligible to become a veterinary technician at Veterinary Surgical Specialists in Tustin, where she worked alongside board certified surgeons for five years, monitoring surgical patients, assisting with surgeries and providing intensive post operative care.

    While still working as a technician, Jeannette pursued her Bachelor's in Animal Science at Cal Poly Pomona and graduated on June of 2010, making the Dean's list her final quarter. The last year of her schooling involved commuting from her new found home in the Coachella Valley, where she moved to in 2009.

    Jeannette joined the Valley Animal Medical team in January of 2009 as the hospital's first registered veterinary technician. She has been instrumental in increasing the level of professionalism and state of the art care that has become the hallmark of Valley.

    When not caring for hospital animals, Jeannette spends her spare time with her husband, son, and daughter, multiple friends, a large family and running...which she apparently doesn't get enough of at work.
     


  • Client Service

    Claudia A

    Claudia was born and raised in the Coachella Valley, as a young child she had a passion for helping animals and always being around them.

    After graduating from Coachella Valley High School in 2004 one of her first jobs was working in a boarding facility, from there on she knew working with animals is what she wanted to do.

    She has been working with animals for the past 10 years whether it has been in retail, grooming, boarding, dog training, and pet nutrition.

    Claudia joined VCA Valley Animal Medical Center in November of 2013. When she is not working she enjoys spending time with her husband, son, daughter, and what she likes to call her 2 ¼ dogs two Pit-bulls and one Chihuahua.
     


  • Client Service

    Evelyn, C

    Evelyn is a Desert Rat born and raised, graduating from Indio High School in 1983. Throughout that time she took her love for horses and worked at the El Dorado Polo Grounds as a groom, caring for the polo ponies.

    After high school she attended the vocational college United Health Careers Institute completing the program in Animal Health in 1985.

    In 1995 she came back to the desert and was quickly hired to run  the front office at Animal Medical Center in Palm Desert while attending a second vocational college, The Institute of Business and Medical Technology.

    In 1997 she started at The Living Desert, a local wildlife park, where she was promoted several times and held positions that were created especially for her, utilizing her talents and attributes. After nearly 13 years her time at TLD came to an end.

    Evelyn came to us in December of 2012. "I didn't realize how much I missed working in a veterinarian's office until I was back in one." She states" the connection that I make with the client is the best part of my job. When I am able to make a hard day easier, that is what keeps me saying `This is why I am here.'  I know that I make a difference. Can't ask for anything more."

    Evelyn shares her home with Remington, a Chug (Chihuahua/Pug) and a Serengeti cat named Moose.


  • Client Service

    Sydney, K

    Sydney has been in the Coachella Valley since 1998. Born in Scottsdale, Arizona, and also has lived in Chicago, Illinois.

    She has been in the veterinary field for almost 2 years, and has had a previous internship at Desert Veterinary Specialists during high school for health academy. Before veterinary medicine, Sydney has worked in a range of medical back rounds. To name a few are: Dermatology, cosmetic surgery, and physical therapy. The love for animals came from a very early age. Sydney would bring home numerous different species and breeds of animals to her family (they were not always excited about that) Sydney is engaged, her immediate family lives in the Coachella Valley as well, and she has a younger brother who is a pitcher at USC.

    Growing up she was in many different sports: Softball, desert united soccer, gymnastics and cheer leading. Sydney still loves to hike in the beautiful desert mountains (when the weather allows it). Along, with outdoor activities, Sydney’s passion is make up artistry. Her all time loves of life are her four kitties, Phoenix, Georgia, Babycat, and Wrigley, as well as her family pet senior bearded dragon Arthur.
     


  • Client Service

    Mathew, R

    Matthew Reyes has been with VCA since September of 2013. His outgoing personality makes him a perfect fit for the client services department. Not only is he a very hard working and driven individual, but he genuinely cares for everyone and everything. He loves to make people smile and makes it a mission to make sure every person he comes in contact with laughs. He has a plethora of passions and interests ranging from volunteering at Martha’s Village and Kitchen, which is the largest provider of homeless services in the Coachella Valley to obsessing over Beyonce’s every move. He may be the youngest employee at VCA Valley Animal Medical Center and Emergency Hospital; however, his compassion and wisdom are way beyond his years. All these attributes make him a unique addition and valuable asset to the VCA team. Although, his dreams and aspirations change from day to day, we are sure that whatever he ends up deciding to do with his life, he is going to amazing.

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