Front Office ManagerAnnette, CSR
Client ServiceCecy, CSR
Cecy is currently a customer service representative. She has worked in the veterinary field since 2004 and at VCA Valley Animal Medical Center since 2006.
Her experience in the field includes three years as a customer service representative, three years as a veterinary assistant, and two years working with Valley Animal's emergency team. It has been a great learning experience for Cecy and given her the opportunity to excel in customer service and pet education.
Client ServiceDiana, CSR
Diana has been a receptionist with VCA Valley Animal Medical center and Emergency Hospital for the past one and half years. She enjoys the team she works with and the clients she meets. Her responsibilities are greeting clients, answering phones, and making sure her clients feel at home.
Diana graduated from Milan Institute. She is a certified Medical Assistant. She enjoyed learning to draw blood and hopes to go back to school to get more medical education.
She has been married for the past twelve years. They have two children, Bruce who is 8 and Dayanara who is 5. Her son is very active in sports which are Karate, Soccer, Hockey, Baseball and Basketball. Her daughter is active in Beauty Pageants who was recently crowned Royal Queen. They also have 5 pets, 3 dogs, Duke, Peanut and Paco, a cat, Kita and a turtle named Lee.
When Diana is not busy with work, sports and beauty pageants Diana enjoys spending quality time shopping. She Loves the latest trends and keeps up with nails
Client ServiceJessica, CSR
Jessica Teran has worked at VCA Valley Animal Medical as a reception for the past 5 ½ years. She makes it a priority to keep the clients happy. She enjoys working at Valley because she gets to see the new healthy pets come in and she also gets to see the sick pets come in and get better with the care from our wonderful team.
Off of work Jessica is a full time mother of two beautiful daughters, Jazmine 5 and Jennavie 3. She has been married to her husband Joel for the past 6 years. As well as juggling work with motherhood, she is attending College of the Desert to get her degree in Liberal Arts.
Her hobbies are enjoying her family, shopping, and keeping healthy. She loves taking her kids to the park and watching there eyes fill with excitement over the little things in life. She enjoys keeping up with today’s fashion as much as she can. And last but never the less, she enjoys keeping healthy by running.