Front Office ManagerJeannette, RVT
Veterinary Tech School: Cal Poly Pomona
Jeannette started taking care of animals at a very young age, when her family became accustomed to the many injured and sick animals she would find and bring home. After high school graduation, she got her first veterinary assistant job where she stayed for three years and was promoted to lead assistant.
Continuing on her chosen career path and working at a spay/neuter clinic and an emergency clinic, Jeannette went to Professional Veterinary Assistant school and became a registered veterinary technician in 2004. Her advanced training made her eligible to become a veterinary technician at Veterinary Surgical Specialists in Tustin, where she worked alongside board certified surgeons for five years, monitoring surgical patients, assisting with surgeries and providing intensive post operative care.
While still working as a technician, Jeannette pursued her Bachelor's in Animal Science at Cal Poly Pomona and graduated on June of 2010, making the Dean's list her final quarter. The last year of her schooling involved commuting from her new found home in the Coachella Valley, where she moved to in 2009.
Jeannette joined the Valley Animal Medical team in January of 2009 as the hospital's first registered veterinary technician. She has been instrumental in increasing the level of professionalism and state of the art care that has become the hallmark of Valley.
When not caring for hospital animals, Jeannette spends her spare time with her husband, son, and daughter, multiple friends, a large family and running...which she apparently doesn't get enough of at work.
Client ServiceEvelyn, CSR
Evelyn is a Desert Rat born and raised, graduating from Indio High School in 1983. Throughout that time she took her love for horses and worked at the Eldorado Polo Grounds as a groom, caring for the polo ponies.
After high school she attended the vocational college United Health Careers Institute completing the program in Animal Health in 1985.
Side tracked by life, she went into working retail, got married, moved to Murrieta, got divorced.
In 1995 she came back to the desert and was quickly hired to run the front office at Animal Medical Center in Palm Desert while attending a second vocational college, The Institute of Business and Medical Technology.
In 1997 she started at The Living Desert, a local wildlife park, where she was promoted several times and held positions that were created especially for her, utilizing her talents and attributes. After nearly 13 years her time at TLD came to an end.
Evelyn came to us in December of 2012. "I didn't realize how much I missed working in a veterinarian's office until I was back in one." She states" the connection that I make with the client is the best part of my job. When I am able to make a hard day easier, that is what keeps me saying `This is why I am here.' I know that I make a difference. Can't ask for anything more."
Evelyn shares her home with Remington, a Chug (Chihuahua/Pug) and a Serengeti cat named Moose.
Client ServiceJessica Lee, CSR
Client ServiceJessica, CSR
Jessica Teran has worked at VCA Valley Animal Medical as a reception for the past 5 ½ years. She makes it a priority to keep the clients happy. She enjoys working at Valley because she gets to see the new healthy pets come in and she also gets to see the sick pets come in and get better with the care from our wonderful team.
Off of work Jessica is a full time mother of two beautiful daughters, Jazmine 5 and Jennavie 3. She has been married to her husband Joel for the past 6 years. As well as juggling work with motherhood, she is attending College of the Desert to get her degree in Liberal Arts.
Her hobbies are enjoying her family, shopping, and keeping healthy. She loves taking her kids to the park and watching there eyes fill with excitement over the little things in life. She enjoys keeping up with today’s fashion as much as she can. And last but never the less, she enjoys keeping healthy by running.
Client ServiceMathew, CSR
Client ServiceSydney, CSR