We value feedback from our clients. Please share your story with us by writing a testimonial.
-Lynn Taylo from Alexandria, VA
Dear Dr. Jackson and Staff,
Thank you for the considerable kindness you showed our family when our much loved dog, Oliver, died. You were so very kind to Doug and me when we brought him in for euthanasia, and your consideration shown to our daughter has been invaluable.
As you know, we were quite worried about our daughter's reaction to Oliver's death. The "I Remember My Special Pet" book that you gave us for her and the angel pin were exactly what she needed to work through her sadness. Because of the book, the pin and the grief materials, we were able to help her celebrate Oliver's life and come to terms with his death fairly quickly and in a positive way. She began to work on the "I Remember" book as soon as we returned home from your office and worked on it while wearing the pin. The morning after Oliver's death, she got up bright and early and finished the book before she even had breakfast. She shared the book with her class that week in school. Similarly, she wore the angel pin every day for a week straight. While we all still miss him, she is no longer tearful and can remember the happy times rather than just the suffering and sadness of his final week.
Thank you again,
-Dixie's Mom from Arlington, VA
Dear Dr. Jackson and Staff,
I just want to thank you for the gift that was given to the Virginia Tech Veterinary Memorial Fund in memory of Dixie. Thank you all for taking care of her and me.
Tears are still there. God will bring the right dog to me before long.
UVC is the best
-Teresa Hanula from Fairfax, VA
Pet Name: Leroy
My dog Leroy has a tendency to break frequently ..whether he drinks too much water while swimming or chips a tooth on a stick, the staff at UVC have been there to fix him back up. One day I was in a panic and called Dr. Jackson's cell phone. I was not sure whether to rush Leroy to an emergency clinic or not but less than a minute later Dr. Jackson called back and met me at the clinic when I needed him the most. To him medicine is a 24 hour job without complaint. What other clinic goes that far to help :)
-The Mathewson Family from Clifton, VA
Pet Name: Buddy
Dr. Jackson and VCA Staff,
Thank you so much for your excellent care of "Buddy" after his scary encounter with another dog. At all times we understood how to care for him, what was happening and really appreciated your willingness to answer any questions that came up. I would not hesitate to receommend your VCA team to anyone who loves their animal. Buddy is on his way to a full recovery thanks to you folks. We feel that your caring and concern were genuine and that meant so much to our family! Thank you again!
Amazing Skills and Staff
-Lisa from Alexandria, VA
Pet Name: Layla
Last year when our puppy broke a bone in her knee, Dr. Jackson worked with us to find a reasonable solution in the middle of the holiday season, even though we were totally unknown to him and his staff. While most vets have to refer patients to specialists for the type of surgery she required, he has the expertise to perform the surgery himself. She was treated very well, appeared to be comfortable and not in pain (while not being drugged and drowsy from painkillers either), and has recovered with no problems whatsoever. It is as if she never had an injury. Dr. Jackson is a genius! Really, this dog is "like new." Also, when I arrived at the clinic the day of her injury extremely upset, the staff at Dr. Jackson's office were absolutely amazing - just the nicest people. They helped me get the puppy out of the car and carried her in, they got me coffee, they talked with me...I wish my own doctor's office was so accommodating! Anyway, long story short, I will never go to another vet for our pets, unless we move out of the area.
Love at First Purrrr
-Brandima from Burke, VA
Pet Name: Lucy
My Lucy has never warmed to anyone so well as Dr. Jackson and his vet tech. While mending a broken hip they managed to get her relaxed and purring which has never happened at any doctors appointment under the best of conditions! They are simply wonderful and I feel blessed to have them so close.
Mattie's Laser Treatment
-Bill and Penny from Manassas, VA
Pet Name: Mattie
Our female Boxer Mattie tore her ACL in her left leg and required a $5,000 surgery that included a six month recovery. Immediately after the recovery period she injured her right ACL. The Manassas Vet wanted to do the same surgery on her right ACL. We decided to get a second opinion, so we contacted Dr. Jackson. Dr J recommended laser treatments at a substantially less cost. We are happy to say Mattie is now running and playing with our other two dogs with no limp or discomfort. Thank you Dr. Jackson and VCA University staff for your kind and professional care!
The Staff is Amazing
-Lauren from Fairfax, VA
Pet Name: Daffy
Calling the office frantically thinking my cat needed to be put to sleep did not even scare them away! From the second I walked in the door they were willing to help with whatever I needed (and also calm me down I swear they should be therapists). The manager of the clinic was very sweet, and extremely helpful to me. Then came Dr. Jackson who is honestly an amazing vet and person, he is so truthful about everything he does and I am so greatly appreciative of it! I will never go anywhere else again!!!
My Long Term Vet of Choice
-Valerie Short from Fairfax, VA
I want to comment on the excellent care my two cats and we (my husband and I) receive at VCA University Vet Clinic in Fairfax.
My kitties were rescue and I have been patients of Dr. Jackson's for over fifteen years. This fact alone speaks volumes as I have no hesitation in changing doctors for my pets as many times as necessary until I receive the care, attention and concern they deserve.
This clinic runs flawlessly. Denise and the rest of the support staff are highly efficient, knowledgeable, friendly and caring. Prepare to be greeted with open arms. They know me and my pets by name!
Dr. Jackson is very warm with the pet parents as well as the pets. He has a calming and reassuring demeanor and takes the time to explain thoroughly your options. He has genuine love of all animals and is very nurturing. "Doc" (as my husband calls him) makes follow-up calls to talk about test results and for the answers to any question we may have.
This clinic is really a personal care center for people and their pets. Excellent, top rate medical care.
-Shayna DeClue from Oakton, VA
Pet Name: Chase and Charlie
Hi Everyone! i just wanted to thank Dr Jackson the VCA staff and the wonderful fill in doctor that saw Charlie today. You clinic has such a welcoming positive atmosphere i absolutely love it. Your all so kind, catering, and passionate ive never felt so comfortable before bringing my babies to the vet. I thank you from the bottom of my heart for helping me through these very hard times my Dogs and myself are going through. I will give you the highest recommendations to my friends and family about your facility. Thank you once again! i cant wait to get my dogs well and plan out my dogs future with your help. Chase and Charlie love you all and cant wait to see you next week. Take care everyone im so very blessed to have found you online and choose to take my dogs to you i couldn't be happier!