We value feedback from our clients. Please share your story with us by writing a testimonial.
Great Place-Shannon from Centreville, VA
Wonderful place full of animal lovers. I have been going to VCA University Vet since 1999 with all three of my cats. Dr. Jackson was a wonderful man, I don't care what anyone says on here. My big guy Cal over the years had several medical issues and Doc would always sit with me and discuss what I had researched, what his thoughts were, and then we would come up with a plan. On two occasions I didn't have the money for the full bill, they were so nice and let me make payments so Cal could get the surgery he needed. After Doc passed I met Dr. Gardner and she is wonderful, unfortunately the second time was to say goodbye to Cal. Dr. Gardner was so understanding and sweet, everyone that had come to know and love Cal, from his many visits, were there with me as he passed. Now tell me that's not love, compassion, and understanding. With my other cats, one is still semi-ferrel and used to flip out that she had to be sedated before they could take her out of the carrier to examine her. I would have to leave her for half the day for a simple exam. She still isn't crazy about riding to the vet, but it didn't take long before she came to know and be comfortable with the technicians, now I go in, they examine her and we are out the door in an hour. Since animals have a sense about people, that should tell you something about the people that work there. The other fluffy lovebug has a minor health issue and Dr. Gardner has been terrific talking with me about possible causes, options, and medications.
Obi and Hariette-Vicki Wilkerson from Springfield, VA
Pet Name: Obi and Hari
Obi and Hariette stayed at VCA while we vacationed at VA Beach. The Drs. and staff were amazing. They gave such great care to our dogs especially Harriette who was blind. I received daily updates from Drs. and staff which made our vacation very relaxing.
The Staff is Amazing-Lauren from Fairfax, VA
Pet Name: Daffy
Calling the office frantically thinking my cat needed to be put to sleep did not even scare them away! From the second I walked in the door they were willing to help with whatever I needed (and also calm me down I swear they should be therapists). The manager of the clinic was very sweet, and extremely helpful to me. Then came Dr. Jackson who is honestly an amazing vet and person, he is so truthful about everything he does and I am so greatly appreciative of it! I will never go anywhere else again!!!
Love at First Purrrr-Brandima from Burke, VA
Pet Name: Lucy
My Lucy has never warmed to anyone so well as Dr. Jackson and his vet tech. While mending a broken hip they managed to get her relaxed and purring which has never happened at any doctors appointment under the best of conditions! They are simply wonderful and I feel blessed to have them so close.
Amazing Skills and Staff-Lisa from Alexandria, VA
Pet Name: Layla
Last year when our puppy broke a bone in her knee, Dr. Jackson worked with us to find a reasonable solution in the middle of the holiday season, even though we were totally unknown to him and his staff. While most vets have to refer patients to specialists for the type of surgery she required, he has the expertise to perform the surgery himself. She was treated very well, appeared to be comfortable and not in pain (while not being drugged and drowsy from painkillers either), and has recovered with no problems whatsoever. It is as if she never had an injury. Dr. Jackson is a genius! Really, this dog is "like new." Also, when I arrived at the clinic the day of her injury extremely upset, the staff at Dr. Jackson's office were absolutely amazing - just the nicest people. They helped me get the puppy out of the car and carried her in, they got me coffee, they talked with me...I wish my own doctor's office was so accommodating! Anyway, long story short, I will never go to another vet for our pets, unless we move out of the area.
Thank you-Beth from Falls Church, VA
Pet Name: Claire Belle
We loved Dr. J. We are so sad to hear of his passing. Our thoughts and prayers are with his family and staff. He was so sweet and caring. He will be missed.
Beth, Mandy & Claire Belle
Thank you-Monica Sidhu from Fairfax, VA
To whom it may concern:
I am a final year veterinary medical student at Guru Angad Dev Veterinary and Animal Sciences University, Ludhiana, India. During my summer break in July 2011, I completed a three week externship at VCA University Veterinary Hospital under Dr. David Jackson to gain hands-on small animal clinical experience.
I have benefited a lot from my externship under Dr. Jackson, who provided me with real-world work experience in small animal veterinary medicine. The exposure and experience I received from him during my externship was extremely valuable. He really went out of his way to make sure that I was learning and benefiting from the externship. He’s an excellent veterinarian and teacher, and always willing to answer any questions and taught me the latest techniques and advancements in Veterinary Medicine. I really liked the way Dr. Jackson emphasized the importance in client communications, which gave me the real understanding of how the veterinary clinical system works in the US. Dr. Jackson is very good at what he does, and interact with all kinds of clients, both on a professional and personal level. Client communication is a very important part of being a veterinarian, and it’s not something that is emphasized in veterinary school.
This externship has educated me with a clear idea about how a well-functioned veterinary hospital operates in the US. The entire staff at the VCA University Veterinary hospital was very helpful and friendly. I wish I could have spent more time there. Dr. Jackson and his entire staff maintained a very congenial work environment, even during hectic and busy times. I am thankful to the entire staff of the VCA University Veterinary hospital for taking the time to share their expertise and knowledge with me. The staff was most responsive to my requests and always made me feel like a full-time member of the group.
Thank you-Shayna DeClue from Oakton, VA
Pet Name: Chase and Charlie
Hi Everyone! i just wanted to thank Dr Jackson the VCA staff and the wonderful fill in doctor that saw Charlie today. You clinic has such a welcoming positive atmosphere i absolutely love it. Your all so kind, catering, and passionate ive never felt so comfortable before bringing my babies to the vet. I thank you from the bottom of my heart for helping me through these very hard times my Dogs and myself are going through. I will give you the highest recommendations to my friends and family about your facility. Thank you once again! i cant wait to get my dogs well and plan out my dogs future with your help. Chase and Charlie love you all and cant wait to see you next week. Take care everyone im so very blessed to have found you online and choose to take my dogs to you i couldn't be happier!
My Long Term Vet of Choice-Valerie Short from Fairfax, VA
I want to comment on the excellent care my two cats and we (my husband and I) receive at VCA University Vet Clinic in Fairfax.
My kitties were rescue and I have been patients of Dr. Jackson's for over fifteen years. This fact alone speaks volumes as I have no hesitation in changing doctors for my pets as many times as necessary until I receive the care, attention and concern they deserve.
This clinic runs flawlessly. Denise and the rest of the support staff are highly efficient, knowledgeable, friendly and caring. Prepare to be greeted with open arms. They know me and my pets by name!
Dr. Jackson is very warm with the pet parents as well as the pets. He has a calming and reassuring demeanor and takes the time to explain thoroughly your options. He has genuine love of all animals and is very nurturing. "Doc" (as my husband calls him) makes follow-up calls to talk about test results and for the answers to any question we may have.
This clinic is really a personal care center for people and their pets. Excellent, top rate medical care.
Mattie's Laser Treatment-Bill and Penny from Manassas, VA
Pet Name: Mattie
Our female Boxer Mattie tore her ACL in her left leg and required a $5,000 surgery that included a six month recovery. Immediately after the recovery period she injured her right ACL. The Manassas Vet wanted to do the same surgery on her right ACL. We decided to get a second opinion, so we contacted Dr. Jackson. Dr J recommended laser treatments at a substantially less cost. We are happy to say Mattie is now running and playing with our other two dogs with no limp or discomfort. Thank you Dr. Jackson and VCA University staff for your kind and professional care!