VCA Tri City Animal Hospital and Acacia Cat Hospital

Boarding

Boarding Policies: 

Thank you for your intrest  in boarding your pet with us. We provide quality boarding with a personal touch. Every attempt will be made to give each pet individual love and attention during their visit with us. While staying with us your pet will be under the supervision of our Animal Health Technicians. Upon admission one of these professionals will provide your pet with a health examination.

Vaccinations:

All pets must be up to date on their vaccinations, and it is the owner’s responsibility to make sure that proof of current shots is on file with the hospital at the time of admission. If vaccinations have been administered at another veterinary hospital and they are closed at the time of admission and proof of those vaccinations is not on file, the vaccines will be brought current at the time of admission and the client will be charged accordingly.

Boarding animals less than five months of age is not recommended because they may not have developed complete immunity for that reason animals must be fully vaccinated before able to board with VCA Tri City. Also all animal must have an exam by a VCA doctor within the last year, and all new animals must have an exam with a VCA Tri City doctor prior to boarding.

Dogs(full series) : DHPP, Rabies, Bordetella, Influenza Cats: Felv/FIV Test, FVRC-P, & Rabies.

Internal/External Parasites:

All pets must be free of parasites, including fleas and ticks. We operate a flea & tick free facility and in order to maintain this standard, flea & tick treatments are required for boarding. We require Vethical Simple Guard on all boarding dogs and cats unless revolution is being used for heartworm preventive.

Rates and Payment:

Dog boarding rates are based on weight. Other services provided to your pet during boarding are charged at regular cost. Payment in full is expected when your pet is discharged. A deposit is required for first time clients and extended boarding. Rates are calculated on a daily basis. Boarding is charged by the number of days stayed, and charges are updated at closing time. All new boarders must have a physical exam by one of our doctors.

Medical Illness Policy:

One of the advantages of boarding your pet(s) at a Veterinary Hospital is that medical attention is readily available for our guests. If your pet needs medical attention we will call the emergency number that was given to us on admission. If we are unable to contact you, your pet will be treated as we deem necessary, at normal hospital fees. If your pet is currently on medication, please inform the receptionist.

Charges for administering medications are based on the frequency of dosages and the means of administration.

Food:

We feed boarders Science Diet (dry kibble) to all our boarders, if your pets on a different type of food we recommend that you bring the food with you. If you have questions about this, please discuss with the admitting technician.

Personal Belongings:

Leaving personal belongings, i.e.: toys, blankets, bedding, etc., is allowed but discouraged due to sanitation and orderliness requirements. If you have questions about this, please discuss with the admitting technician. The facility is not responsible for any items if lost or soiled. Leashes may not be left at any time.

Inherent Conditions:

Occasionally pets may develop problems from environmental and dietary changes. Signs may include: vomiting, diarrhea, coughing, sneezing and self-trauma such as scratching or biting their skin. We take great care so that these problems won’t occur and we treat our guests promptly, if needed. However, please be aware and understand that these conditions can develop and that the hospital is not financially responsible for these inherent conditions, if they do occur.

Abandonment:

Please notify us if there is any change of plans in your pet’s scheduled release date. If you do not notify us of a change in your pet’s departure date and either we do not hear from you or are unable to contact you or your authorized agent for a period of 14 days after your pet’s scheduled release date, the Hospital will consider your pet abandoned according to the animal abandonment laws in our state (please see stature 3-1310 for more information concerning abandonment of animal at boarding facility or veterinarian facility). Please be advised that the pet owner will be responsible for the fees accrued and any other fees or legal services incurred by the Hospital as a result of the abandonment.

Boarding Dismissal Hours:

Boarding animals must be picked up by 5:30 pm Monday thru Friday, Saturday by 1:30pm and NO pick-ups on Sunday. We request that you call before picking-up your animal.

Boarding Prices 

* Please call for current prices

It is our hospital policy that all pets are clean at the time of discharge. If your pet will be with us for an extended stay (five days or longer) he/she will likely need a bath before leaving. If a bath is considered necessary, it will be done on the day of discharge, and you will be charged regular bath price.

Thank you very much for your interest in boarding with us!

If you have any questions or would like to schedule boarding with us please give us a call at (480) 968-9236

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Specialty Care

Sometimes sick or injured pets need the care of a veterinary medical specialist. When that happens, VCA specialty hospitals work closely with the general practitioner veterinarians who refer cases to us in order to provide seamless veterinary care to your pet. When your pet is facing any kind of serious illness or injury, our specialty referral hospitals will provide the compassionate and expert care your beloved pet needs.

Our goal is to make sure that when you and your pet are in need that you have access to board certified specialists who are up to date on the very latest developments in their field. In our state of the art hospitals, our specialists also have access to the most sophisticated diagnostic and treatment tools and techniques from ultrasonography and endoscopy to CAT scans and even MRI.

As part of the VCA family, we have over 83 specialty hospitals across the US and Canada which provide referral specialty care, so there may be one near you. Our specialized services include: behavior, cardiology, critical care, dentistry, dermatology, integrative medicine, internal medicine, neurology, oncology, ophthalmology, radiology, rehabilitation, reproduction, and surgery.

Find a VCA Specialty Care Animal Hospital near you:

 

See all VCA Animal Hospitals >

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Emergency Care

In case of emergency, please call us immediately. If it is after hours, please call VCA Animal Referral & Emergency Center of Arizona, their phone number is 480-898-0001.

Address to VCA Animal Referral & Emergency Center of Arizona:

1648 North Country Club Drive
Mesa, AZ 85201

Directions to VCA Animal Referral & Emergency Center of Arizona:

Take the Loop 101 South to the Red Mountain Loop 202 and go East on the 202. You will exit at Country Club Dr and go right (South) for ½ mile. They are located on the West side of the street. If you reach Brown Rd you have gone to far on Country Club.

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