Client Services

  • Receptionist Supervisor

    Megan Reese

    Megan has been with VCA for seven years as a receptionist, and with VCA Town and Country for two years. She has 1 two-legged child named Aiden, and 2 four-legged children; a 5 year old pitbull named Kona and a 9 1/2 year old long haired cat named Onya. Her cat, Onya, rules the house.  Megan loves her job and being able to come to work everyday with the chance to see all the wonderful pets and their families in Albuquerque. She loves working with people and animals and look forward to meeting you and your extended furry family!


  • Client Service

    Lauren E

    Lauren Ertz joined our company in May 2014.  She was hired as a customer service/social media representative.  In October 2014, Lauren was transferred as our Hospital Manager.  She started her veterinary career in a busy nine doctor emergency veterinary practice in New Jersey as a veterinary technician and purchaser.  Lauren moved to Albuquerque and worked in the hospitality industry at a Conde Nast Traveler hotel where she was the group sales manager.  Lauren brings a vast knowledge of experience and is available to help you and your pet's needs.  She has two dogs, Pickles and Elle, who love to go on walks with her.  In her free time, Lauren enjoys skiing, running, TRX and yoga.


  • Client Service

    Sharen N
    School: PIMA, CVA

    At a very young age, Sharen always wanted to work in Veterinary medicine.  She brought home stray animals that she found in the neighborhood.  Sharen nursed them back to health.  She has worked at VCA Town and Country 3 years. She has 3 male cats and two dogs, Rufus, Humphrey, Kevin, and Aven and Princess, respectively. She has been working with animals for almost 6 years, and have thoroughly enjoyed it. In her spare time, Sharen reads murder mysteries and history books of different countries. She enjoys coming to work everyday, eager to learn something new and to meet new clients and their pets.


  • Client Service

    Shayna R

    Bio coming soon

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