Client Services

  • Receptionist

    Amber B.

    Amber is one of our Customer Service Representatives at VCA Telge Road Animal Hospital.  She has been with the VCA family since September 2011.  She has a great love and passion for animals and loves dressing and accessorizing pets.  She plans to have a clothing and accessory line in the future after she gets her degree in fashion merchandising.  Amber loves shopping and movies of all genres.


  • Receptionist

    Patti H.

    While the majority of Patti's high school friends went off to college, joined the military, or took jobs, Patti decided to become a devoted wife and mother of three beautiful girls.  Growing up she spent most of her summers on her uncle's farm with various types of animals, and decided at a young age she wanted to be a Veterinarian.  Now that two of her girls are grown, and one is almost a teenager, she decided to pursue her dream of working in the veterinary industry.  She has been in this field for 6 years now and feels she has been very blessed to be able to pursue this dream.  Patti loves spending most of her time with her youngest daughter.  She also has two cats, Bud and Dusty, along with a bearded dragon, Spike.


  • Receptionist

    Laurie J.

    Laurie was born in Florida and raised on white sandy beaches enjoying surfing, tanning, fishing and horse back riding.  She has two sisters and one spoiled baby brother.  Her childhood pet was Heidi, a beautiful standard dachshund (that she had to beg her daddy to bring home).  Her beautiful mom is her best friend and her dad (who passed at an early age) is her hero.  She has three children, Jason, Barbara, and Halie.  She also has one grandson, Bryan.  After working in banking, tax collections, and risk management, she found there is nothing more rewarding than working with animals.  After working 2 years at a pet resort, she decided to pursue her dream of working at an animal hospital and applied at VCA Telge Road.  She is excited about future opportunities with VCA and looks forward to achieving her goals.


  • Receptionist

    Laura M.

    Growing up in a non-pet home due to 8 mouths to feed, it was Laura's husband who exposed her to the joy of pet ownership.  While dating he adopted their  first beagle, Bailey.  At age 6 they decided that Bailey needed a sibling and adopted their second beagle, Megan.  They enjoyed 16 years before making the quality of life choice for Bailey.  A year and a half later they adopted their third beagle, Mylee, from Houston Beagle Rescue.  Soon after Megan's 16th birthday, medical issues required them to make the second quality of life choice.  Months later they made the choice to adopt another beagle from Houston Beagle Rescue.  The plan was to only adopt a puppy but there were two sisters and they could not break them up.  Now they are on their fourth and fifth beagles, Rosy and Sofie.

    When her and her husband moved to Cypress 13 years ago they had to find a new vet. They found Dr. Battistini.  As a client they found a caring Vet who provided the best care possible.  Always informing them of the best options they could give their pets and who cared about their four legged family members.  Due to career changes Laura found herself in need of working for a company who cared about its employees and was fortunate enough to be hired by VCA Telge Road Animal Hospital.  She has been with the company for 9 years and has loved it every since.

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