Client Services

  • Receptionist

    Amber B.

    Amber is one of our Customer Service Representatives at VCA Telge Road Animal Hospital.  She has been with the VCA family since September 2011.  She has a great love and passion for animals and loves dressing and accessorizing pets.  She plans to have a clothing and accessory line in the future after she gets her degree in fashion merchandising.  Amber loves shopping and movies of all genres.


  • Receptionist

    Patti H.

    While the majority of Patti's high school friends went off to college, joined the military, or took jobs, Patti decided to become a devoted wife and mother of three beautiful girls.  Growing up she spent most of her summers on her uncle's farm with various types of animals, and decided at a young age she wanted to be a Veterinarian.  Now that two of her girls are grown, and one is almost a teenager, she decided to pursue her dream of working in the veterinary industry.  She has been in this field for 6 years now and feels she has been very blessed to be able to pursue this dream.  Patti loves spending most of her time with her youngest daughter.  She also has two cats, Bud and Dusty, along with a bearded dragon, Spike.


  • Receptionist

    Laura M.

    Growing up in a non-pet home due to 8 mouths to feed, it was Laura's husband who exposed her to the joy of pet ownership.  While dating he adopted their  first beagle, Bailey.  At age 6 they decided that Bailey needed a sibling and adopted their second beagle, Megan.  They enjoyed 16 years before making the quality of life choice for Bailey.  A year and a half later they adopted their third beagle, Mylee, from Houston Beagle Rescue.  Soon after Megan's 16th birthday, medical issues required them to make the second quality of life choice.  Months later they made the choice to adopt another beagle from Houston Beagle Rescue.  The plan was to only adopt a puppy but there were two sisters and they could not break them up.  Now they are on their fourth and fifth beagles, Rosy and Sofie.

    When her and her husband moved to Cypress 13 years ago they had to find a new vet. They found Dr. Battistini.  As a client they found a caring Vet who provided the best care possible.  Always informing them of the best options they could give their pets and who cared about their four legged family members.  Due to career changes Laura found herself in need of working for a company who cared about its employees and was fortunate enough to be hired by VCA Telge Road Animal Hospital.  She has been with the company for 9 years and has loved it every since.


  • Receptionist

    Taylor W.

    Taylor joined our team in May of 2013 after making an impromptu move with her fiance' from Galien, MI to Waller, TX.  Though the summer heat and busy roads took her off guard, she found her footing quickly in the veterinary field.  Always quick to smile and learn, it wasn't long before she was given a dual roll in the hospital as both a Kennel Assistant and a Customer Service Representative.  She soaks in all she learns and is eagerly first to relay what she has learned to the clients she serves.  Outside of the bustle of the hopsital, she take care of the Border Collie Mix, Nana (Banana); her broken tuxedo Domestic Short Hair , Owen; her Snow Stripe Cornsnake, Pandora; her long-haired hamster, Mr. Valentine, her Oklahoma Brown Tarantula, Henry; and her rescued Ball Python, Caw.  Though she has a zoo at home it seems, she openly loves each and every pet that comes in.

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