We value feedback from our clients. Please share your story with us by writing a testimonial.
I Am More Than Pleased with VCA Tanglewood-Lori from Austin, TX
Pet Name: MacKenzie
My kitten had broken his foot and was in so much pain. VCA Tanglewood got him right in and Dr. Abbott was so wonderful! She was so gentle with MacKenzie and tried to make him as comfortable as possible. She even called me at home to check on him after he had gotten his cast off to make sure he was doing okay. I couldn't have had a more pleasant experience! Every time I go in to Tanglewood the ladies at the front desk are all so sweet and make sure you are taken care of right away.
Dr. Stried is Awesome-Bridget Foley from Austin, TX
Pet Name: Kenny
My adorable hairless cat, Kenny, had an eye problem that had me extremely concerned for his future eyesight. Before finding Dr. Stried, I took him to two vets who quickly examined him and *mis*diagnosed his condition. Not only did those vets not take the time to thoroughly examine Kenny, but they failed to explain to me that he might have a different condition from the misdiagnosed one.
Of course, when Kenny saw no improvement, I was even more worried and frustrated - especially considering that I (a grad student with limited resources) had paid a lot of money to those vets.
In desperation, I posted Kenny's story on Craigslist and asked for a good vet referral. Dr. Stried's name was mentioned in two out of maybe six or seven responses. I immediately called VCA Tanglewood and was given an appt for the next day.
I must say that from the minute I walked in with Kenny until the minute I took him home, I felt like Dr. Stried and his staff treated Kenny and me like family. Not only are they super-nice, but they know their stuff. Dr. Stried spent a long time explaining the anatomy of a cat's eye (drawing diagrams and all) and what problems my cat might have. He gave me multiple testing/treatment options, all the time taking into consideration my finances and my concern for Kenny.
I couldn't have been happier with the services I received at VCA Tanglewood, and I have not worried one bit about Kenny's eye since his visit there.
This might sound strange, but probably the most heartening thing about Dr. Stried and his staff was that I could tell that they realized how much I love Kenny and just wanted someone to help him. He underwent a minor procedure, and they even called that evening and the next day to make sure that he was doing okay.
Another detail which I must share is that when I went to pick Kenny up, the baby blanket that had been in his crate had been washed and smelled all nice and clean! Perhaps Kenny had soiled it, and they washed it to keep me from having to take it back home dirty. They didn't have to go so far out of their way, but they did. I will be taking my other cat to Dr. Stried soon, and I know that he will receive the same top-notch care as Kenny did.
Weiner Dogs-Tammy and Jeff Philipp from Buda, TX
Pet Name: Gizmo and Sophie
We are a happy family of dachshunds, aka wiener dogs. The professionals (we like to think of them as 'folks') at VCA Tanglewood care tenderly for our hounds...as if they were their very own. Everyone knows everyone else's name...human or canine. I wouldn't dream of taking my kiddos anywhere else in the Austin area. VCA Tanglewood also cares for the rescued doxies of All Texas Dachshund Rescue, with whom I volunteer. We couldn't take in the number of dogs and give them the medical care they need without their help. Our grateful thanks to everyone at VCA Tanglewood!
Pet of the Day-Courtney Gribble-Evans from Austin, TX
I wanted to let you know that getting "The Pet of the Day" made my son Noah very happy! Thanks for making his day special. He called me at work and told me ALL about it!
Grateful for VCA-Sophia from Austin, TX
Pet Name: Scout
Having moved from MA to Austin, Texas, I never had any issues with fleas with my dog. When I moved here, my little pooch caught them pretty badly that it turned into dermatitis. This is the first time I've ever had to bring my dog to a vet (despite normal check-ups) so I was nervous. However, I googled places and ended up at VCA (the 1st visit free got my attention :) Thank you for that!) and within minutes Dr. Streid knew what was going on. A week later, my little guy was looking and feeling 100% better!!! Dr. Streid is awesome: very intelligent and kind. He's straight to the point, but don't let that scare you, you can tell he's got a big heart for animals. VCA's team has become my vet in Austin, and I'm pretty picky!! I highly recommend VCA!!! 5-starts for them :)
We love Tanglewood Animal Hospital-Karen from Austin, TX
Pet Name: Kodi
Dr. Steid has taken care of Kodi ever since her adoption 6 years ago. She's never had a complaint! He also helped with my cat, Waif, for several years before he passed away at the age of 19. Dr. Stried & his staff are caring, patient professionals!