Client Services

  • Front Office Manager

    Renee .

     Renee' came to us from a VCA hospital in Las Vegas and has been with us 11 years.

    Renee' loves working directly with the clients and is our front desk manager. She loves her job and knows just about every one of our clients a...nd their pets by name. Most times she has your file ready before you even walk in the door because she has seen you pull up!

    Renee' and her husband share their home with Sid a Siberian Husky and spend the weekends gardening and doing home improvements.

    "I have always loved working with people, getting to work with animals is an added bonus!"
     


  • Receptionist

    Lynn .

    We were lucky to find Lynn last year when we really needed some help up front. She is just what we needed! Not only does Lynn have years of veterinary medicine experience including managing, she is our resident m...arketing genius! All the cute pictures, helpful tips and promotions come directly from Lynn to your email. She does all this on top of making sure our clients and their babies are welcomed into the practice.

    Lynn is an extremely organized and dedicated part of our team. We don't know what we'd do without her.

    In her spare time Lynn likes to spend time with her family doing crafts and painting.

    "My job is rewarding, adventurous, educational, exciting and never boring.  Those are just some of the reasons I love working at VCA Stoney Creek Animal Hospital"
     


  • Receptionist

    Morgan .

    Morgan came to us from VCA Apex Animal Hospital after graduating from NC State in May 2014. While in college, she was a regional summer intern for many VCA Hospitals throughout Virginia. Morgan had the opportunity to gain experience in reception, kennel, and shadowing doctors and technicians in the exam rooms.  She has always had a passion for animals, and their human parents too, and you can always guarantee a smile on her face and an eagerness to help in whatever way she can when you walk through the door.
    Morgan has a love for ALL Golden Retrievers! It is evident because her fur family includes SIX Golden Retriever’s! Sadie, Cruiser, Lacy, Parker & Copper live with her parents in the country, while Maddie lives the city life, enjoys getting all of Morgan’s attention, and who you will see snuggled under her feet when you walk through the door! Her last two fur family members include a Silver Lab named Chopper and a Chocolate Lab named Bella, who reside with her Godparents at the lake. Yes, she has a soft spot for all the RETRIEVER breeds!
    In her spare time, you can just about guarantee she will be at Smith Mountain Lake, Va. She loves to Jet Ski and spend time out on the water. When not on the water, she enjoys spending time with family and friends, playing tennis, cooking, camping, pet photography and watching movies with Maddie snuggled by her side!

    “Golden Rule: Live what you Love”
     


  • Receptionist

    Sara .

    Sara has been with VCA over 7 years having originally started in kennel and eventually moving up to the smiling face that greets you when you walk in. Sara not only works at the front desk, making sure your pets are checked in and out as efficiently as possible, she does a lot of "behind the scenes" work as well. All the touching personal tributes to pet's you've lost are hand made by Sara as well as the get well and congratulatory cards you receive in the mail. If we're having our annual Client Appreciation Day Fall Festival, making some "Goodie Bags" for our patients or planning a staff event, you can bet Sara has her hand in making it successful. Dr. Hayden has affectionately named her our "Little Hospital Elf". Sara has three pets at home including Bella a Lab mix and Hayley and Shayki her two cats. Sara and her husband recently welcomed a beautiful baby girl Abigail Grace.  The family attends Benton Heights Presbyterian Church and in their spare time enjoy hiking with Bella.

    "I love my job because there is always something new and interesting going on.  I like that I get to meet new people and pets all the time.  Every day brings a new adventure and I love it!"

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