VCA St. Mary's Animal Hospital

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  Halloween

  Dr Sierra Parker from Lexington Parker, MD
  Sierra

  I love my doggie doctor, Dr. Forrest, so much that he inspired me to be a Vet for Halloween. Happy Halloween.

• Great Customer Service

  Karen from Lexington Park, MD
  Buddy

  I would like to start off by saying at first I was not going to bring my Buddy in for an exam, I just wanted some questions answered. When I call early one morning, I spoke to Sam about the problems Buddy seemed to be having. She recommended bring Buddy in for an exam by a Vet doctor, and at first I said no but after she was going over some of the problems Buddy was having, she explained to me a virus called Giardia (which I have never heard before) and she wouldn’t exactly say that’s what is was but she did say that could have be a possibility. So Sam convinced me to bring Buddy in and a sample as well to test for this virus. My visit at VCA St. Mary’s Animal Vet Hospital with Buddy was great. The doctor that was examining Buddy was Dr. Simmons and the technician that brought us to our room was Luella. They are both highly professional and very caring for Buddy. Later while I was waiting for the doctor to come back with results for Buddy test, Sam came into the room and gave some loving to Buddy and she notice his back had scabs (some open). She recommended a special collar to stop Buddy from chewing on himself and she let the doctor know I was interested in getting one (which by the way works GREAT! Thank you, Sam). During Buddy’s visit it was found out that unfortunately he has heartworms and then Giardia on top of that (exactly what Sam explained), I’m glad we brought him in after all. Dr. Simmons went over all the information and results with me, as well as treatments. After all was done, we heading to pay our bill which I wasn’t really looking forward to. We were greeted by Lauren and Sam, (they are very sweet, caring and professional, they gave Buddy lots of loving), Lauren went over the bill with me item by item, which sounded like a lot but the price was nothing compared to what I thought it would be. And for the great customer service and caring we have received there, the price didn’t even matter. It was well worth it, for Buddy’s sake too. The two also went over the heartworm treatments with me, which you can tell how educated the whole staff is. Thank you all very much and we will be back again (hopefully not too soon) as well as recommend new clients to you. Your staff is GREAT and you honor great services. Buddy thanks you too, he says hi as well :)