Client Services

  • Receptionist Supervisor

    Alaina Grimm

    Alaina's diverse background includes human resources, office administration and she is also a certified dog obedience trainer.  Alaina enjoys working with dogs to assist them in meeting their full obedience capacity.   Assisting families to meet their dog obedience goals is very rewarding.   Alaina also finds great joy in meeting the needs of each individual patient that comes to our hospital.  Providing support to assist patients in living a long and happy life is a daily goal.   Alaina's own pets include three dogs Lily, Jewl, and Eli.  She enjoys spending time with her family, photography and the outdoors.                                                                                                                                                                                                                                                                                                                                                                                      Why I joined the Veterinary field:                                                                                                                                                                                                                                                                                                I enjoy working at VCA because of the talented doctors we are so fortunate to have.  The compassion and knowledge they have and pass along is incredible.  I feel safe to have my animal family cared for here; I know and trust that they are in good hands.  I would love to continue to grow in this field, I feel this is the place I belong and can prosper the most.  I get a sense of accomplishment leaving at the end of each day, if I can put a smile on at least one person or pet's face, I feel great!                                                                                                                                                                                                                                            


  • Receptionist

    Samantha Baker

    Samantha is actively attending the Penn Foster Veterinary Technology program to complete her Associates Degree in Veterinary Technology. Samantha's special interests include surgery, preventive and critical care, exotic pet care, customer service and public health awareness. In Samantha's spare time she enjoys horseback riding.                                                                                                                                                                                                                                                                                                                                    Why I joined the Veterinary field: I grew up loving everything about nature.  I had always wanted to work for an animal hospital so when I started here it was a dream come true!  I have a passion for re-homing helpless pets and making them feel comfortable in stressful situations.  I love spending time with my husband and our family of 2 cats, 3 dogs, 3 bunnies, 1 horse, and reptiles and wouldn't have it any other way.


  • Receptionist

    Charlotte Conley

    Charlotte contributes a strong background in customer service.   Her desire to ensure every one that visits or calls our hospital receives individual care pertaining to their specific needs.  It is also a strong focus that all patients she works with receives compassionate care.  At this time Charlotte's pet, Georgette the corn snake holds her heart.  When not working or attending school, Charlotte enjoys the beach, playing ultimate Frisbee, watching movies and spending time with her family and friends.                                                                                                                                                                                                                                                                                                                                            Why I Why I joined the Veterinary field:  I am currently studying at the College of Southern Maryland and working towards my certification as a Veterinary Assistant.  My goal is to be a Veterinarian for exotic pets.


  • Receptionist

    Sharon Denis

    Sharon enjoys working with people and meeting each family's specific needs. She actively participates in feral cat rescue and enjoys assisting the feral cat population. In Sharon's spare time she enjoys crocheting and spending time with her family including three children, five grandchildren and her husband Gary.
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