Client Services

  • Client Service Manager

    Darlene B
    School: University of CT

    Darlene has been in the veterinary field since 1993. She joined VCA 12 years ago.  Darlene is married to Rich they have 2 sons, Brian and Todd and 1 granddaughter. Darlene has a horse, Annie, 3 dogs, Sawyer a Rottweiler, Carl an Am Staff, and Bruiser a Mixed Breed, 1 cat Gizmo, a parrot named Cindy and Smudge the Bunny.  Her special interests outside of work are horses and obedience classes and she loves pets, all shapes and sizes!

  • Client Service Manager

    Wendie S

    Wendie has been with Southwick Animal Hospital for 5 years. She has an Associates Degree in Aminal Science from Becker College in Mass and has been in the Veterinarian profession for over 20 years. Though her time spent at Southwick Animal Hosptial lies in Client Services, her background was spent in quite a different world. That world consisted of a humane society, wildlife and raptor rehab, and an exotic practice that dwells in - to only name a few- very large parrots, even the sneaky little ones, pocket pets (not all would fit in a pocket!), lizards of all shapes and sizes, and all species of zoo life - lions, tigers, and bears - Oh My! and lets not forget those primate dentals! Wendie, Jeff, and their beautiful daughter Taylor share their home with "Libi", the spoiled Siamese mix and 2 birds "Tweety" & "Leo".

  • Client Service

    Amanda B

    Amanda started with us at Southwick Animal Hospital in February of 2010. She is a A.C.E. Certified Personal Trainer.  Amanda has two long haired Akitas named Kody and Karma along with having three cats.  In her spare time she likes to take Kody and Karma with her on road trips to visit her family in New Lebanon, NY and also enjoys kayaking and grooming.  Amanda's favorite thing about her job here is seeing the unique cases that come through.

  • Client Service

    Kate B

  • Client Service

    Chiara L

    Chiara has been with us for over 7 years and hails from Western Mass.  Her favorite part of her job here is, yes you guessed it!!! The animals!  Chiara loves them so much that she is surround at home by cats, dogs, rodents, and fish. 

  • Client Service

    Linnea M

    Linnea joined Southwick Animal Hospital in December of 2009 after working 25 plus year as an Operations Manager in the Financial Industry. Married to Larry for 39 years, two children and 3 wonderful granddaughters! To round out the family they have a Greyhound, Emily who they rescued and Duncan a very lively Jack Russell Terrier.

  • Client Service

    Samantha P

    Samantha or as we call her, Sam, started with VCA in 2014 as a Client Service Specialist.  She is currently attending college to become a Medical Lab Tech/Radiologist when she graduates in 2016.  Sam has a tabby cat named Tiger.  She is originally from Leavenworth, Kansas and spends most of her time outside in the sun during summer, enjoys shopping, and spending time with her loved ones.  The thing Sam enjoys the most about her job is seeing all of the animals that come in and watching them grow up from puppies and kittens.

  • Client Service

    Lynne T

    Lynne, who is from Westfield MA, started with VCA as a Client Service Specialist in September of 2014.  She comes from 15 plus years in administrative positions mainly for nursing homes and area agencies on aging.  In addition, Lynne worked at Rowley Memorial Animal Hospital in the Ophthalmology Department.  Her favorite part about VCA so far is her coworkers, the different case scenarios clients present, and loving our patients.  Outside of work, Lynne enjoys horseback riding, running, spending time with her family, and going to the movies.  She has a cat named Katie and a horse named CJ.

  • Store Clerk

    Agnes The Cat

    Agnes has resided at Southwick Animal Hosptial for the past 7 years. She is a member of AHMA (Animal Hospital Mascots of America). Her duties include: looking pretty, lap warmer and using your sneakers as a scratch post.