We value feedback from our clients. Please share your story with us by writing a testimonial.
An Island of Tranquility-Hankie's Mom from Boston, MA
Pet Name: Hankie
Thank you to all who work at South Shore VCA. My experience was with Dr. Morrisson, a second time with Dr. Diamond, and the wonderful people at reception and on the phone. My Irish Setter Hankie had a TPLO done by the wonderful Dr. Diamond eight years ago and he has been perfect ever since. I had to take him again this week to see Dr. Morrisson for his heart murmur and another TPLO on the other leg done again by Dr. Diamond. I am an over protective loving care giver for my wonderful Hankie, and everyone at South Shore VCA also seemed to be over protective care givers. :) . I love that during the firedrill Hankie got some play time with the staff before his surgery! Thank you from the bottom of my heart. You are all truly wonderful and unique care givers!
You All Rock-Kelly from S Yarmouth, MA
Pet Name: Chico
Dr. Messina and the VCA Staff are amazing. I brought my conure, Chico, in not knowing what was wrong with him and everyone was kind, compassionate and warm. Chico was diagnosed with a broken femur and Dr. Messina was very comforting in explaining my options. Thankfully Chico is home resting comfortably and I have peace of mind knowing that he got great care. Thank you Dr. Messina and your wonderful Staff!!
You gave us back our beloved pet-MaryAnn Curran from Canton, MA
Pet Name: Lily
Our dog developed a toxic reaction to a medicine she had been prescribed. We rushed Lily in and she was assigned to Dr Messina. He calmly and clearly explained all that was happening and all that he recommended. He got back to us on the phone and met with us when we came to visit her. Lily is an older dog and we thought we would have to put her to sleep. On the evening she was released she came trotting out, wagging her tail. We can't say enough thank yous to all of the caring staff who supported us through this emergency, especially Dr Messina.
Thanks-Mary Mulcahy from Scituate, MA
Pet Name: Maggie
This is late in coming - but we wanted to thank the VCA - especially Dr. Kube and staff - for all that you did for our dog Maggie last August when we brought her in with Canine Vestibular Disease. It was so scary for us...but knowing you folks were there 7x24 made it less scary..and then knowing that she was getting the best care possible made everything A LOT less scary. You kept us informed daily of how she was doing as well as let her regular vet know what was going on..all without us having to ask. Your care and concern for her made all the difference in the world.
Maggie recovered fully - no head tilt either (yeah!). Thank you again for all that you did for us and Maggie:) Good to know you are there!!!
a smile makes a difference-jacob smith from rockland, MA
Pet Name: joey
my family and myself had to make the tough trip to Weymouth animal hospital to put down are very much loved dog joey, we all knew it was going to be very hard and painful. we were all very upset and stressed. but the staff at the VCA are such great people. they make you feel very comfortable. they truly are an amazing bunch of people. thanks again
Dewey-Wendy from Hingham, MA
We want to thank everyone at VCA for their kindness and compassion when we rushed in with our beloved cat, Dewey. Sadly, the doctor determined he was already gone and they helped us decide on our wishes. We chose to carry him home for burial and they provided us with a suitable box. They didn't charge us a dime. We even received a sympathy card. It's comforting to know that others understand your loss.
Thank you-Mary Donovan from S. Weymouth, MA
Pet Name: Herb Donovan
Dear Dr. Bock and everyone at VCA,
Thank you so much for taking such good care of me. I was really impressed with how much everyone cared about me and how Dr. Bock called my mom to see how I was feeling. My tummy feels so much better now! I'm feeling great, eating well, and up to my old tricks.
Many thanks-Maria and Paul from Weymouth, MA
Just a quick note of thanks to everyone at VCA South Shore for their kind and thoughtful treatment of our dog Tish. Though she was an "old lady" of 16 years, Tish was fun-loving, playful, and a very big part of our family. When she lost her mobility and it became clear that her quality of life was going to rapidly decline, we brought her into VCA South Shore, where the doctors helped us understand all of the potential treatment options - and when we ultimately decided that the time had come to let Tish go, everyone there was extremely sensitive and accommodating. Knowing that everyone there had Tish's best interests at heart made a very difficult time much easier. So to all the folks we interacted with - the doctors, technicians, everyone at the front desk - thank you.
We could not ask for better treatment anywhere-Andrea and Mark Hartley from Brockton, MA
Pet Name: Shadow
Our beloved cat Shadow (all of 6 years old) developed a large internal mass. The doctors and staff of the VCA Weymouth not only treated her with compassion, they were willing to try anything it took to make her healthy and, in the end, comfortable. They were patient and accommodating and genuinely cared about our family.
Now that we have adopted two new kittens we will be visiting the VCA Weymouth facility again to keep out little ones well. Thank you all so much!
Thanks to all-Sarah Molle from Hanover, MA
Pet Name: Nook
Nook, my 6 year old, female husky mix was attacked by another dog in my neighborhood. My husband and I rushed Nook to VCA South Shore Animal Hospital that evening; she was bleeding from small holes in her neck from the other dog’s teeth. I cannot begin to explain the overwhelming appreciation I felt knowing that VCA was open – 24 hours a day, seven days a week.
I called VCA South Shore on my way to the hospital and the young woman that answered the phone was wonderful. She was calming and spoke slowly, took my information and explained to me that when I arrived, a technician would triage Nook immediately to determine whether or not she was able to wait. If not, Nook would be seen by a doctor upon arrival. Emergencies are taken in order of urgency. Most of the time, even for a non-urgent matter, wait time is minimal.
When we arrived with Nook a technician was waiting for us. She saw Nook’s bite wounds and took her out back without delay for a doctor to take a look. Within minutes, Nook was being cleaned up. The doctor clipped her fur, washed her wounds and examined Nook fully, head to paw. We were able to take Nook home with antibiotics and "at home" instructions. All of the instructions were typed, easy to read and follow. We were told to warm compress Nook’s neck a few times a day, for a few days. About one week later, Nook’s neck had just about healed.
I am so grateful to all whom assisted us at VCA South Shore that evening. My husband and I were scared and very worried. The staff at VCA South Shore was knowledgeable, caring, and very capable of thinking on their feet. I was impressed with the entire group. I have been to VCA South Shore numerous times; each time I have an even better experience.