Client Services

  • Receptionist Supervisor

    Rebecca Wild

    Rebecca has been with VCA Smoketown since 2005, before coming to Smoketown Rebecca worked at VCA Bridgeport Animal Hospital in the kennel. In her spare time Becki enjoys reading, gardening, spending time with family & friends.

    '"I chose to work in this field because I have always had a love for animals. With animals, you get to experience unconditional love and a whole new and interesting world of medicine".


  • Client Service

    Julie Cruz

    Jules started here at VCA Smoketown in 2005 as a receptionist and has grown into the Client Care position, where she is able to do what she loves. She says "the best part of my job is connecting with pet parents and assisting them with all their concerns about their four legged loved ones."  In her spare time she enjoys cooking, shopping, the outdoors and spending time with her family and friends.

    " As my daily job involves mostly our human clients after their visit to our hospital, I enjoy doing what I do because I find it rewarding to ensure that our clients' needs and expectations have been met and exceeded."


  • Receptionist

    Shirley Landis

    Shirley started working at VCA Bridgeport Animal Hospital in 1979 and joined our team at VCA Smoketown in 2012. She started working in the kennels and just fell in love with the animals and decided this is where her heart was meant to be. When not working Shirley enjoys reading, sewing and spending time with her husband Jim, adult children, and her dogs Sophie, Pippin & Leila.


    " I enjoy being a veterinary receptionist because I love working with people and spending time with their pets everyday. I enjoy building relationships with clients as I get to know them."


  • Receptionist

    Kim Leib

    Kim has been with VCA Smoketown since 2000. In her spare time Kim enjoys hiking, camping, swimming & reading. Kim has 2 dogs, Lacey Marie (Standard Poodle) and Libbi (Border Collie Mix).

    " I love coming in to work and experiencing something new and different every day. At the end of the day, being able to spend my days taking care of the animals and clients makes this such a rewarding job."


  • Receptionist

    Cassie Poulos

    Cassie Joined our team at VCA Smoketown Animal Hospital in 2015. She's Currently enrolled in YTI's veterinary technician program. She is mainly part of our reception team but also works in other areas of the hospital as a kennel assistant and technician. She has a dog named Zoey and a cat named Lilly. She has always had a deep passion for working with animals so it's only natural that she found herself here at our hospital.


  • Receptionist

    Sheri Wilson

    After many years of corporate administrative work at various companies Sheri came to VCA Smoketown Animal Hospital and joined the team of receptionists in 2008. She grew up on the gulf coast of Florida in Sarasota then North Fort Myers on the Caloosahatchee River where she enjoyed many years of Wild Life Rehabilitation. Sheri also volunteered for the Humane Society of Lee County in Florida. In her down time she enjoys gardening, working around her pond, swimming, bird watching and butterflies, but most of all....time with her spouse, Amos, her grandchildren and her furry kids Sayda and Gizzy.


  • Receptionist

    Jannelle Zook

    Jannelle has been with VCA Smoketown Aninal Hospital since May, 2011. Jannelle started out in the kennel and is now a receptionist. In her spare time Jannelle enjoys art and biking.

    "I am a receptionist at VCA Smoketown because I enjoy working with people and their pets. Seeing people and their pets leave happy is a great joy to me. If I can make someone's day better, then I've done my job".

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