We value feedback from our clients. Please share your story with us by writing a testimonial.
-Chelsie Ober from Wolmesdorf, PA
Pet Name: Fuji and Tiki
On behalf of my dogs, Fuji and Tiki, whom I like to refer to as "my boys," and myself, I would like to extend my extreme THANK YOU for the excellent care that we have received.
We have been patients at your hospital since October of 2004, and would not even dream of going anywhere else. I say we because I feel as though you have given me just as much care as you have my boys. There has not been a day that I have not felt like a part of the VCA family.
When my boys first started to have seizures, I was an emotional mess. I didn't know what was wrong with them, and when they were diagnosed, I was in shock. I didn't want to believe it. Your kind staff has always been very supportive. Throughout the past four years, we have needed many same day appointments, and we appreciate you always being able to get us in within two hours.
Everyone who works at the hospital has been wonderful. The receptionists are always polite on the phone and upon arrival. The techs have been fabulous to work with, expecially because my boys are not always the most well behaved dogs. When we were in for our appointment two weeks ago, I left speechless in a good way. My boys came in for a routine visit for exams and vaccines. Fuji had had a sore eye that day, and both were very shy, hiding under the chairs, when Dr. Brockmeier and the technician came into the room. After a few minutes of talking, I was completely shocked when Dr. Brockmeier laid down on the floor and crawled over to my boys to make them feel at home. To me, that was the ultimate act of kindness. How many people can say that their doctor laid on the floor to make them feel more comfortable? My boys can. The completeness of the care they received that day was phenomenal.
So again, I would like to extend my complete gratitude for the exceptional care you have given to me and my family. I would highly recommend your services to anyone who is in need of a new family of caretakers.
Thank you again for everything you have done for us.
-Bonnie Love from wernersville, PA
A special thank you to the Dr's and the great staff at your hospital for the very professional care given to my two kittens, Moose and Macy, during their spaying and Neutering procedures. The laser surgery was most impressive and Macy's recovery was uneventful. Both cats surgeries were done the same day. After coming back home they went immediately to their toys and started playing. Neither one had any idea what they had done. The post-op phone calls were greatly appreciated. I would recommend your facilities to all. Moose especially loved watching the stars on the waiting room ceiling.
Thank You again, Bonnie Love
A Place for Kyzer
-Heather Yob from Dauberville, PA
Pet Name: Kyzer
What can I say, my sweet boy Kyzer has always been a shy dog. Never really liked the vet office and he was a hand full. Not that anyone was ever mean to him, you ave always had to earn his love and trust. He formed a lump on his eye and my regular vet did not do the procedure to remove it, so we had to go hunting for someone that did. We came across this facility and I am so glad I did. My animals are my kids and I love them dearly, like so many of us do. So I naturally want him to be comfortable, well....when we came for his first visit, he was so calm and comfortable. It was like I had a different dog. He has been very unsociable lately because we had to put his brother to sleep four months ago, and fortunately we are all healing from this together. When we walked into the building everyone was so nice and happy and he was so at peace. When we took him back to the room, he was not the handful he used to be. Needless to say, we have a new vet. I told the girl, Kyzer chose this place because he was treated with so much love and respect. It means the world to me that he finally found a place he does not have panic at.
Caring, Compassionate Staff
-Renee Rozetar from Sinking Spring, PA
Pet Name: Aurora
My husband and I want to thank you again for the excellent care and compassion you showed to us and our husky Aurora. You were recommended by other family members who were equally impressed. We will continue to bring our 10 year old puppy to you, hopefully for years to come.
-chad missy fisher from west lawn, PA
Pet Name: Bear
I want to thank you for the excellent care of our new puppy Bear!
Such a Great Staff
-Jennifer from Wernersville, PA
Pet Name: Tyson
I have never taken my dog to the vet and felt like the vet or staff cared much just a routine type thing. However this office is extraordinary, I was treated like family and like my dog was one of their dogs. It's so refreshing to know that good caring people are left in the world and you somehow got them all jobs at this office. Thank you so much for taking good care of my baby boy in his last moments and for the card in the days to follow. That speaks volumes and helps me cope knowing he was in good hands. I'll miss my Tyson but with the help of the vets here I know I made the right choice. Thank you all again so much.
-Western Berks Fire Department from Wernersville, PA
Pet Name: Pierce
On behalf of all the personnel from the Western Berks Fire Department, I would like to thank the VCA - Sinking Spring staff for the dedication and compassion displayed in the care of one of our long-time members, Pierce. Pierce came into our lives over fourteen years ago and became an icon of the Sinking Spring station until he was laid to rest earlier this week. During that time, the VCA - Sinking Spring donated their services to the department for the care of our friend. We cannot thank you enough for everything you have done for the department!!!
Jeffrey S. Weidner
Western Berks Fire Department
Trusted care and valued relationships...
-Tim Greusel and Ed Babiarz from Sinking Spring, PA
Pet Name: Freda
Our "family" has been cared for and nurtured by the fantastic staff at VCA for 17 years. Each and every member of the staff loves our "family" members as much as we do. Dr. Brockmeier always greets our little Freda with hugs and kisses and does her magic with compassion, grace and the highest level of professional expertise. We rely on the veterinarians, technicians and support staff and they have never let us down. It is an honor to say that over the years, the staff have become our friends.
-Maryann Mahoney from Bernville, PA
We have 8 little dogs ranging in age from 7-17, some rescue some raised pups. The services at VCA Sinking Spring are exceptional and the staff are caring and compassionate. Having 8 dogs is an expense and I have found VCA very responsive and respectful of providing the optimal care of my pets while keeping costs contained when at all possible. One of my rescues, Fluffy came to me in lieu of being euthanized due to a severe and rapidly deteriorating blood disorder. My VCA vet worked closely with me while I provided Fluffy with round the clock care. Working together, we got Fluffy into remission and continues to enjoy good health to this day. As a retired RN, I know good doctors whether they be human or canine and I have nothing but praise for the VCA Vet staff. If quality veterinary care for the best price is your goal, try VCA Sinking Spring with my highest recommendation!
-Bill Griesemer from Wernersville, PA
Pet Name: Mason
As soon as we walk in the door we are greeted with smiling, happy faces. In addition, they address our dog by name as soon as we arrive. He adores going to this facility & seeing everyone!