Client Services

  • Receptionist Supervisor

    Betsy Stiefel

    Betsy grew up in Wernersville, PA and graduated from Shippensburg University with a BS in Office Administration. She joined our staff in 2000, and has held various positions within our hospital. Betsy and her husband Brian have 3 grown children, Janelle, Scott, and Robbie. She enjoys volunteering with Willing Hearts Dalmatian Rescue, and going on long walks with all of her dogs.

    "After graduating from college with a business degree, I worked for 4 years at my dad’s car dealership. During those 4 years I got married and when we decided to start a family, I became a stay at home mom. We raised 3 children & 2 dogs.
    My kids loved to watch Animal Planet, and I watched it with them. They loved to watch Emergency Vets, and while watching that with them, I decided that I wanted to pursue a career as a veterinary technician. I brought my 2 dogs to VCA Sinking Spring & filled out an application one day.

    I started here as a kennel tech, with the hopes of going to vet tech school. I received much on the job training, and soon I became a vet tech assistant. It was a busy time for me working full time & keeping up with the kids. I could never quite fit in the going back to school thing. My tech job was hard on my old knees, so when a position opened up as a receptionist, I decided to move to that job.
    Moving to the reception area offers me the best of both worlds! I get to see all of the animals that come into the hospital, and also get to welcome their owners to our practice. I am excited to come to work every day! I love all of the animals and it is great to be able to talk to all of our clients. "


  • Client Service

    Brittany Wagner

    Brittany join the VCA family in November of 2012, Brittany works is a receptionist and she also helps out in the kennel.                                                                                                                                               "Animals are more to their owners than just "pets". Throughout my life , I have always felt that my pet's, cats, dogs, ducks, and cows have contributed to the person I am today. I love all animals and feel that they have the power to heal and strengthen the people that they attach to. I love my job because I know that I am able to help others continue and strengthen the bonds and love they share with their pets."


  • Receptionist

    Cheryl Ostrowski

    Cheryl joined the VCA family in May of 1995 as a receptionist . Cheryl has 2 dogs & 1 cat that keep her busy in her spare time.      "I do what I do because animals always make me feel special!"

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