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Client Services

  • Receptionist Supervisor

    Issy C.

    Issy began working with us in 2004 as a receptionist. She moved here from New York City and previously spent several years working at the Bronx Zoo. Issy became our Reception Supervisor in February 2009.

    Issy enjoys spending time with her husband Curtis and their 4 kids. She also has 4 dogs and 2 cats at home.

    Issy is fluent in Spanish and is here to assist our Spanish speaking community!

  • Receptionist

    Kathleen B.

  • Receptionist

    Maria B.


Specialty Care

Sometimes sick or injured pets need the care of a veterinary medical specialist. When that happens, VCA specialty hospitals work closely with the general practitioner veterinarians who refer cases to us in order to provide seamless veterinary care to your pet. When your pet is facing any kind of serious illness or injury, our specialty referral hospitals will provide the compassionate and expert care your beloved pet needs.

Our goal is to make sure that when you and your pet are in need that you have access to board certified specialists who are up to date on the very latest developments in their field. In our state of the art hospitals, our specialists also have access to the most sophisticated diagnostic and treatment tools and techniques from ultrasonography and endoscopy to CAT scans and even MRI.

As part of the VCA family, we have over 83 specialty hospitals across the US and Canada which provide referral specialty care, so there may be one near you. Our specialized services include: behavior, cardiology, critical care, dentistry, dermatology, integrative medicine, internal medicine, neurology, oncology, ophthalmology, radiology, rehabilitation, reproduction, and surgery.

Find a VCA Specialty Care Animal Hospital near you:


See all VCA Animal Hospitals >


Emergency Care

In case of emergency, please call us immediately. If it is after hours, please contact the Veterinary Medical Center on Bridge St. in Syracuse at (315)446-7933.

You can also contact the Veterinary Emergency and Critical Care Center on Downer Street Road in Baldwinsville at (315)638-3500.