VCA Shaker Road Animal Hospital

Client Services

  • Client Service

    Jennifer Washington

    Jennifer has 9 years of experience in the client service industry as a liaison in the animal field. She joined the Shaker Road team in 2008 and prides herself on ensuring great communication between our doctors and our clients.
    Jennifer has shared her home with many pets over the years. She currently has one very special dog, Marley Bones.

  • Client Service

    Kimberly Martin

    Kimberly Martin joined our team in 2010 bringing with her 2 years experience in client service. Her previous experience in emergency medicine has made her proficient in client communication and sensitive to client’s needs. Kim currently shares her home with her 3 cats Baby, Leo and Dil as well as 2 Guinea Pigs Alyssa Fatty and Charlotte.

Specialty Care

Sometimes sick or injured pets need the care of a veterinary medical specialist. When that happens, VCA specialty hospitals work closely with the general practitioner veterinarians who refer cases to us in order to provide seamless veterinary care to your pet. When your pet is facing any kind of serious illness or injury, our specialty referral hospitals will provide the compassionate and expert care your beloved pet needs.

Our goal is to make sure that when you and your pet are in need that you have access to board certified specialists who are up to date on the very latest developments in their field. In our state of the art hospitals, our specialists also have access to the most sophisticated diagnostic and treatment tools and techniques from ultrasonography and endoscopy to CAT scans and even MRI.

As part of the VCA family, we have over 83 specialty hospitals across the US and Canada which provide referral specialty care, so there may be one near you. Our specialized services include: behavior, cardiology, critical care, dentistry, dermatology, integrative medicine, internal medicine, neurology, oncology, ophthalmology, radiology, rehabilitation, reproduction, and surgery.

Find a VCA Specialty Care Animal Hospital near you:


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Emergency Care

In case of emergency, please call:

VCA Boston Road Animal Hospital

1235 Boston Road

Springfield, MA 01119