VCA Sawmill Animal Hospital

VCA Sawmill Animal Hospital Core Values

By Keri Russell-Hughes
Published: April 23, 2009

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VCA Sawmill Animal Hospital Core Values
At VCA Sawmill, we strive to follow the golden rule in our interactions with the clients and with each other. This means being courteous and polite, but it also means that we work hard to communicate well, recognizing that each staff member and client is different.
We are privileged to work with pets, which are an integral part of so many families. We keep this special relationship in mind when dealing with pets and their owners, remembering that listening, empathizing, and being patient can help us serve our clients and their pets to the best of our ability. This practice extends to our working relationships, and each staff member makes it a priority to understand the demands of every part of the clinic, a practice that increases productivity and quality.
Passion for Animals
The staff at VCA Sawmill believes that every animal should be treated as if it were one of our own. This means lots of hugs and kisses for the pets that visit us, but it also means that we make every effort to educate owners about the best practices for caring for their pets. We recognize that caring for pets is a great responsibility, and we strive to treat our clients with respect and compassion during the best and worst times of the process. 
In order for our clinic to run successfully, we make every effort to serve our clients and their pets with diligence. Our staff pledges to be on time, prepared, and attentive to the details of their particular position, and every staff member will make service to the client a top priority.
As caregivers to animals, we at VCA Sawmill believe that being responsible, helpful, fair, and honest employees will help us to best serve our patients and their owners. We follow through on our promises, and we treat every client and animal with the same high standard of professional integrity.


Specialty Care

Sometimes sick or injured pets need the care of a veterinary medical specialist. When that happens, VCA specialty hospitals work closely with the general practitioner veterinarians who refer cases to us in order to provide seamless veterinary care to your pet. When your pet is facing any kind of serious illness or injury, our specialty referral hospitals will provide the compassionate and expert care your beloved pet needs.

Our goal is to make sure that when you and your pet are in need that you have access to board certified specialists who are up to date on the very latest developments in their field. In our state of the art hospitals, our specialists also have access to the most sophisticated diagnostic and treatment tools and techniques from ultrasonography and endoscopy to CAT scans and even MRI.

As part of the VCA family, we have over 83 specialty hospitals across the US and Canada which provide referral specialty care, so there may be one near you. Our specialized services include: behavior, cardiology, critical care, dentistry, dermatology, integrative medicine, internal medicine, neurology, oncology, ophthalmology, radiology, rehabilitation, reproduction, and surgery.

Find a VCA Specialty Care Animal Hospital near you:


See all VCA Animal Hospitals >


Emergency Care

In case of emergency, please call us immediately. If it is after hours, please contact one of the following nearby emergency care clinics.

Medvet: 614-846-5800 | 300 East Wilson Bridge Road, Worthington, Ohio 43085

OSU Veterinary Medical Center: 614-292-3551 | 601 Vernon L Tharp Street, Columbus, Ohio 43210