Client Services

  • Client Service


    Alicia has been in Client Service with VCA Rotherwood since 1996, which makes her our longest running employee.  During this time, she became the Client Service Supervisor.  In 2014, Alicia decided to semi-retire and works part time as a Client Service Representative. 

    Alicia started her career with animals as a groomer at Skipton Kennels.  From there she worked at Especially for Pets as a groomer, and joined the team at VCA Rotherwood as well.

    On her days off, Alicia enjoys her semi-retirement with her grandson, her senior parents, and her Australian Shepherd Katy.

  • Client Service

    Danielle M.
    School: Northeastern University

    Danielle graduated from Northeastern University in 2006 with a Bachelor of Science degree in Music Business. After exploring different aspects of the music industry, she decided it wasn't for her and went on to work in clubs and restaurants, eventually reaching managerial positions. In the summer of 2014, she decided she needed something more fulfilling full-time and decided to embrace her love of animals. She joined VCA Rotherwood Animal Hospital in August of 2014 as a Client Service Representative and hasn't looked back since! On her nights off, Danielle bartends at the Paradise Rock Club in Boston and spends time with her Pug, Maude, and Pug-mix, Pedro. She enjoys live music, camping, and going to the beach.

  • Client Service

    Melissa S.

    Melissa grew up in the small town of Warren, Connecticut. She went to an agricultural high school and knew she wanted to pursue veterinary medicine. She moved to the Boston area to attend Mount Ida College, where she graduated with a Bachelor of Science in Veterinary Technology in 2013. She went on to obtain her Masters Degree in Business Management, through the accelerated Mount Ida program. Melissa is a skilled tennis player - she played throughout high school and college! She loves camping, hiking the White Mountains of NH, and tubing down the Saco River in the summer time. She often visits family in Connecticut and Florida, and enjoys the beaches north of Boston. Melissa is cat mom to an adorable 1 year cat named Clover!