Veterinary Support

  • Veterinary Assistant Supervisor

    Lea Mercer
    Veterinary Tech School: Gwinnett Tech
    School: Gwinnett Technical College, Medical Assisting

    Lea has been a valuable part of the VCA Roswell Animal Hospital team since 1995!  When not at work, Lea enjoys spending time with her daughter and miniature toy poodle, Sayti. 

    Lea explains "I know that each day I walk into the door that I'm going to make a difference in each pet’s life. I enjoy interacting with clients and pets of all ages and believe I too can make that huge difference even though I am not a veterinarian."

  • Veterinary Assistant

    Sandy Ehlebracht
    Veterinary Tech School: Penn Foster College
    School: Art Institute of Atlanta, Associates in Fashion Merchandising

    Sandy joined the VCA Roswell Animal Hospital family in November of 2012. She grew up in Hilton Head, South Carolina and moved to the Cumming area in 2001. Prior to joining our team, Sandy volunteered with the Humane Society of Forsyth County. She graduated in 1986 from the Art Institute of Atlanta with her Associates in Fashion Merchandising and is currently pursuing her veterinary technology degree through Penn Foster College. When asked why she likes working in the veterinary field, Sandy said "I am instinctually a caretaker and, because of this, I feel that being around people and animals is a calling...”

    When not at work, Sandy enjoys baking, watching cooking shows with her husband, and finding activities for her children to do that are not average, such as geo caching and odd arts and crafts. Ultimately, laughing and spending time with her family is her favorite interest!

    Sandy explains "I was lucky enough to be granted a job with VCA Roswell Animal Hospital on Nov 22 2012.  Since that wonderful day I have been striving to learn as much as possible and understand what I have learned. There have been a few hiccups from time to time but the staff here has been more than an encouragement more like my own private cheer team. I am spoken to with respect and the confidence that what will be taught to me is something I can handle. The Doctors are never to busy to answer questions as why they are performing the task they are. Explanations are given for what is wrong with a patient, and most of all chances are given. The people here don't want you to fail they want you to be good at your job, and that to me is a sound work environment!  My interest for this field was when I decided to volunteer for the Forsyth County Humane Society. I was totally blind to how many pets were in need of homes and special care. I have always been a person to help those in need and care for those that didn't have a shoulder to lean on. I knew that this was a field where I could apply all of me to helping those that can't speak.  Some people like sit behind a desk and not deal with the others. I on the other hand like to please people and make them feel like they are my number one priority. My past work experience was giving people the satisfaction of getting the best for what they desire. Here I give the pets and clients the best in what they desire. The fact that I get unconditional love every day from the patients is just icing on the cake. It is the most rewarding job I have ever had the chance to be a part of. I wouldn't care if I had to work days straight or endless hours in a day, the love and happiness I see in the patients eyes with them hopefully understanding that we are hear to care and make the best life possible for them. Comfort them when they are in pain and reward them for a job well done, it's my job to take care of them. I challenge myself to push back any fears and to learn more and more each day. Sneaking in a super hug, kiss and nosey to a patient helps me everyday."

  • Veterinary Assistant

    Jackie Fallon
    Veterinary Tech School: Penn Foster College
    School: University of North Carolina Wilmington, Bachelor of Arts in Communication Studies

    Jackie joined the VCA Roswell Animal Hospital family in October of 2014.  She grew up in Wilmington, NC and graduated from the University of North Carolina Wilmington in 2011.  This is Jackie's first job in an animal field and she is currently pursuing her Veterinary Technology degree through Penn Foster College.  Jackie is married to Alejandro and together they share their home with Lucy, a Labrador Retriever, Hurley, a Dalmatian, Banks, the boss of the household, a domestic longhaired kitty, and, their newest addition, a rescue, Lady.  When she's not at work, Jackie enjoys spending time with her family, hiking, traveling, fixing up their home (Jackie says they could have their own HGTV series), and reading.  Jackie explains, "Being brand new to the field, I was extremely nervous about making such a life altering decision and completely changing my career path (I left the banking industry to follow my dreams of getting into the veterinary field to save lives!).  After my first day, I went home with a huge smile on my face because everyone here is so welcoming, friendly, and helpful.  I knew it wouldn't take long for me to fit right in.  I have never been happier and am so glad I chose to begin my new journey with VCA Roswell Animal Hospital!"

  • Veterinary Assistant

    Kristen Hoggard
    School: University of Georgia

    Kristen joined the VCA Roswell Animal Hospital family in October of 2014, but she is by no means new to VCA; she transferred from VCA Columbia in Augusta, GA.  In fact, Kristen was born in Augusta and resided there until her recent move to the Atlanta area.  She graduated from the University of Georgia in 2013 and hopes to go on to attend veterinary school!  In her free time, Kristen enjoys spending time with her furry family--two dogs, Samson and Sebastian, and two cats, Storm and Cheeto.  Kristen says "I have always adored animals of all shapes and sizes and I have always wanted to do whatever I could to help them.  Combined with the lifelong interest in medicine, my love of animals led me to joining the veterinary field.  My work at VCA is allowing me to learn and pursue my dreams of aiding animals; I hope to share my knowledge with our clients so that they can care for their beloved pets".