VCA Roswell Animal Hospital

Client Services

  • Client Service Manager

    Ines Saldana

    Ines has been a part of the VCA Roswell Animal Hospital family since she was 16 years old! She loves animals and has learned much about their care over the years. Ines likes that she can come to work, have fun with her fellow team members, and get along with them as if they were family. Her other family includes her husband, two, cute sons, and two Chihuahuas, Olivia and Zoey.

    Ines explains “Why do I choose to come to work everyday? First of all, I love working at VCA Roswell Animal Hospital. I have fun with all of the employees and, of course, the clients. I love when the clients ask me about my children and family. I love everyone I work with, getting to know new employees, and even keeping in touch with former employees. Overall, the biggest thing that keeps me working here is that I have learned so much; at VCA Roswell Animal Hospital, I have learned the importance of client service as well as the proper care for our animals. This hospital is my second home and, in many respects, my first home.”

  • Client Service

    Shandra Norman

    Shandra was initially employed in technical and administrative support in a large veterinary corporation, but did not take long for her to realize that working for the benefits of pets and their families touched a place in her heart that very few things ever did. Today, she is proud to say that she has been a Client Service Representative with VCA since 2007. While Shandra's job title is accurate, it is so incomplete! Shandra may not have the knowledge to treat her patients medically, but the positive impact that she is able to provide for the patients and their families is just as important! Shandra and her partner share their small mountain home with two dogs, six cats, and lots of wild birds and small furry critters! "Nobody wants to come to an animal hospital, especially not on an emergency basis, but when it is necessary, it is VERY important to be someplace where the staff is welcoming, reassuring, and able to help navigate the often stressful experience.  I love being able to provide both patients and pet parents with this each and every day!" 

  • Client Service

    Pat Wiles

    Pat was born and raised in Beaver Falls, Pennsylvania. She was married to her husband, Ed, for 40 years until his passing in February of 2007.  With Ed, Pat has two, beautiful sons and now tends to her two dogs, a whippet, Graci, and a corgi, Solo.  Pat has been a part of the hospital family since 1986.  Pat loves working at VCA Roswell Animal Hospital because she gets to know each and every one of the patients and learns something new every day!


Specialty Care

Sometimes sick or injured pets need the care of a veterinary medical specialist. When that happens, VCA specialty hospitals work closely with the general practitioner veterinarians who refer cases to us in order to provide seamless veterinary care to your pet. When your pet is facing any kind of serious illness or injury, our specialty referral hospitals will provide the compassionate and expert care your beloved pet needs.

Our goal is to make sure that when you and your pet are in need that you have access to board certified specialists who are up to date on the very latest developments in their field. In our state of the art hospitals, our specialists also have access to the most sophisticated diagnostic and treatment tools and techniques from ultrasonography and endoscopy to CAT scans and even MRI.

As part of the VCA family, we have over 83 specialty hospitals across the US and Canada which provide referral specialty care, so there may be one near you. Our specialized services include: behavior, cardiology, critical care, dentistry, dermatology, integrative medicine, internal medicine, neurology, oncology, ophthalmology, radiology, rehabilitation, reproduction, and surgery.

Find a VCA Specialty Care Animal Hospital near you:


See all VCA Animal Hospitals >


Emergency Care


Animal Emergency Center of North Fulton

900 Mansell Rd., Suite 19

Roswell, GA  30076


During an emergency, remember to:

  1. Remain calm.  You are doing the best for your pet by taking steps to help.
  2. Call us!  If we are unavailable, call the emergency facility listed above. 
  3. Tell us the nature of the problem.  We will give you instructions on how to handle your pet while in route to our hospital.
  4. Be careful.  When injured and scared, even a loving pet may bite.