Client Services

  • Receptionist Supervisor

    Susan Haines

    Susan has been with VCA Plymouth since 2006. She has two standard poodles, Journey and Chantel. She has a mini horse named Penny, a mini donkey named Granny, two cats, Harley and Itty Bitty, a morgan named Commander and several chickens. She is a volunteer with Peace for Ponies, which helps to save pregnant mini horses and donkeys from slaughter, does rehabilitation and finds them forever homes. She loves being able to chat and get to know clients.

  • Client Service

    Megeen Simoneau

    Megeen has been with VCA since 2003, starting in a hospital in upstate New York. She has two dogs, Delilah and Chance and two cats, Zoe and Penelope. Outside of work she loves photography, hiking and spending her days at the ocean. She loves getting to know the clients and their pets and being there for them.

  • Receptionist

    Susan Bartels

    Sue has been with VCA Plymouth since 2007. She has a black lab named Blue. She spends her free time camping with her husband, taking her dog Blue for long walks, bike riding, and playing with her grandchildren. She loves greeting the clients and making their visits with us as pleasant as possible!

  • Receptionist

    Melissa Carroll

    Melissa has been with VCA Plymouth since 2007. She loves working here and interacting with all of our clients. She has 2 dogs, Skittles and Bell. She loves to spend time with her family, photography and drawing.

  • Receptionist

    Jessica Howe

    Jess has been with VCA Plymouth since 2015. She has 9 pets! She has two beagles, Nova and Bella, two cats, Lily and Brooklyn, a snake, Nake (aka Arthis), a bird, Wade, and a bunch of fish. Outside of work she spends her time crocheting and spending time with her family and pets. She loves greeting and getting to know clients and their pets.