VCA Palmer Animal Hospital

VCA Palmer Animal Hospital Testimonials

We value feedback from our clients. Please share your story with us by writing a testimonial.


  • Excellent care and service

    -Manny and Cher from Palmer, MA
    Pet Name: Taurus

    We would never entrust our pet care to any other place than this one. We've known Michelle Haroules for years with our cats. We have only Taurus now and he is (as of this week - July 1st) 16 years old. That is because of the great care and service we receive from Dr. Haroules and her staff. When office visits have been tough in the past due to illnesses of our little ones, the staff has always been very caring and professional. This is the only place for us.

  • My Name Is Miss Daisy

    -ChristineCorbett from Monson, MA
    Pet Name: Daisy

    Pet Image I have been a (pet) for almost ten years. My mommy takes real good care of me. A couple of months ago, I became very,very ill. I was vomiting & bleeding very bad. My doctor was Dr. Haroules. I pretended not to like her. I didn't want to be bothered ...too sick. Me, my mommy & the Dr. didn't think I was going to live. My Dr. took real good care of me for a whole week, in the hospital. They washed me, gave me yucky shots, took my blood. They walked me out side and made me feel safe. Dr Haroules never gave up on me & I am thankful for that because I am feeling real good, I want to play, and I eat everything that is good for me. Thank you again (mommy said). I owe my life to you xoxoxo

  • Great Service Terrific Staff

    -Dennis and Andrea from brimfield, MA
    Pet Name: Ernie and Louie

    We moved to the area five years ago and used VCA Palmer for both our cat and dog. We unfortunately lost our dog after 17 years but recently added two new additions to take the place of our beloved Buddy. So we now have two Rat Terriers Louie and Ernie and Sushi Duke our cat. VCA Palmer is awesome a great friendly staff that cares. Our family has been treated by both Dr. Haroules & Dr. Boudreau both are great!. We can't stress enough how wonderful and caring VCA Palmer is and would highly recommend VCA Palmer for your pet's care. We even board our two boys when we have to travel on business. Awesome, Awesome place!!

  • Tasha, Sami, Isabelle, Maxwell and puppies

    -Sheila from Ware, MA

    I have been taking my dogs to see Dr. Haroules for over 12 years. She has helped nurse Tasha through a terrible illness. She helped our family have two wonderful extra years with her. She also took wonderful care of my little Sami.
    Now I have Isabelle and Maxwell (mother and son). She helped me with Isabelle
    and her 9 puppies. I will never take my dogs to see anyone else.
    Dr. Boudreau is always there to help when Dr. Haroules is off. She always takes wonderful care of my dogs.
    The staff is also very caring and helpful.
    I thank them for all the years of caring and support they have given my

  • Compassionate and Caring

    -Jon Kilgore- Dogwatch West Mass from Shelburne Falls, MA
    Pet Name: Midnite

    Pet Image I first met Michelle Haroules and her staff when I moved to Western Mass in 2004.
    I highly recommend to my clients in Palmer and surrounding towns, the VCA Palmer Animal Hospital, for I have always been impressed by and truly satisfied with the level of compassionate care our animals received.

  • Excellent service

    -Rachel F from Shirley, MA
    Pet Name: Joey

    I have been going to the VCA Palmer Animal Clinic for a number of years now. They have taken excellent care of my dogs and cats throughout the years. I have always had the opportunity to ask questions of the doctors and staff and never felt rushed. Every appointment has been conducted in a friendly and professional manner. I now live over an hour away from the hospital and will drive just so my pets and I receive their excellent service.


Specialty Care

Sometimes sick or injured pets need the care of a veterinary medical specialist. When that happens, VCA specialty hospitals work closely with the general practitioner veterinarians who refer cases to us in order to provide seamless veterinary care to your pet. When your pet is facing any kind of serious illness or injury, our specialty referral hospitals will provide the compassionate and expert care your beloved pet needs.

Our goal is to make sure that when you and your pet are in need that you have access to board certified specialists who are up to date on the very latest developments in their field. In our state of the art hospitals, our specialists also have access to the most sophisticated diagnostic and treatment tools and techniques from ultrasonography and endoscopy to CAT scans and even MRI.

As part of the VCA family, we have over 83 specialty hospitals across the US and Canada which provide referral specialty care, so there may be one near you. Our specialized services include: behavior, cardiology, critical care, dentistry, dermatology, integrative medicine, internal medicine, neurology, oncology, ophthalmology, radiology, rehabilitation, reproduction, and surgery.

Find a VCA Specialty Care Animal Hospital near you:


See all VCA Animal Hospitals >


Emergency Care

In case of emergency, please call us immediately. If it is after hours, please call

                        VCA Boston Road Animal Hospital 413-783-1203

                            24 hour Emergency and Specialty Hospital

                                 1235 Boston Road Springfield, Ma.