Boarding Policies

Thank you for choosing our hospital to board your pet. We provide quality boarding with a personal touch. Every attempt will be made to give each pet individual love and attention during their visit with us. While staying with us your pet will be under the supervision of our Pet Caretakers.

All pets must be up to date on their vaccinations, and it is the owner’s responsibility to make sure that proof of current shots is on file with the boarding facility at the time of admission. If vaccinations have been administered at another veterinary hospital and they are closed at the time of admission and proof of those vaccinations is not on file, the vaccines will be brought current at the time of admission.
      Dogs: DHPP (distemper, hepatitis, parainfluenza, parvo virus) within 3 years, Rabies within 3 years, Bordatella within 1 year..
     Cats: FVRCP (rhinotracheitis, calici, panleukopenia viruses) within 3 years, Rabies within 3 years

Internal/External Parasites:
All pets must be free of parasites, including fleas and ticks. We will administer appropriate flea preventative if indicated. Dogs must also have proof of a negative fecal test within 6 months.

Rates and Payment:
Payment in full is expected when your pet is discharged. If your pet is scheduled for a Sunday or Special pick-up, services must be pre-paid at drop off. A deposit is required for holiday and extended boarding stays. Rates are calculated on a daily basis. If the pet is picked up before 11 am Monday thru Saturday, you will not be charged for that day.

Medical Illness Policy:
One of the advantages of boarding your pet(s) at a Veterianary Hospital is that medical attention is readily available for our guests. If your pet needs medical attention we will call the emergency number that was given to us on admission. If we are unable to contact you, your pet will be treated as we deem necessary, at normal hospital fees. If your pet is currently on medication, please inform the caretaker and make sure to bring the medications in their original containers. Charges for administering medications are based on the frequency of administration.

Personal Belongings:
Leaving personal belongings, i.e.: toys, blankets, bedding, etc., is allowed but discouraged due to sanitation and orderliness requirements. If you have questions about this, please discuss with the admitting caretaker. The facility is not responsible for any items if lost or soiled.

Inherent Conditions:
Occasionally pets may develop problems from environmental and dietary changes. Signs may include: vomiting, diarrhea, coughing, sneezing and self-trauma such as scratching or biting their skin. We take great care so that these problems won’t occur and we treat our guests promptly, if needed. However, please be aware and understand that these conditions can develop and that the hospital is not financially responsible for these inherent conditions, if they do occur. Boarding animals less than five months of age is allowed, but not recommended because they may not have developed complete immunity.

Please notify us if there is any change of plans in your pet’s scheduled release date. If you do not notify us of a change in your pet’s departure date and either we do not hear from you or are unable to contact you or your authorized agent for a period of 14 days after your pet’s scheduled release date, the Hospital will consider your pet abandoned according to the animal abandonment laws in Wisconsin. Please be advised that the pet owner will be responsible for the fees accrued and any other fees or legal services incurred by the Hospital as a result of the abandonment.

Boarding Hours: Mon-Fri 7am-6:30pm, Sat 7am-1pm, Sun 7pm-8pm for pre-arranged & pre-paid pick up only!

Please note that any services provided to your pet while in our care will be charged accordingly and the owner is responsible for all charges.

If you have any questions or problems, please call VCA Pahle Animal Hospital at 414-541-7250. Thank you!