Client Services

  • Front Office Manager

    Kori H

    Kori has been with VCA Old Trail Animal Hospital since August of 2010.  She started out as a receptionist and in July of 2013, she was promoted to Front Desk Supervisor.  She also works as a kennel technician.  She enjoys working with the furry (and sometimes non-furry) pets, their owners, and her coworkers.  In her spare time, Kori loves to spend time with her family, friends, and her Golden Retriever, Crazy Bennie.  She also loves to travel to her hometown in upstate New York to visit her family.


    "When asked why I do what I do, the answer that first came to minds was simple. I love people and I love animals.  But it's more that that.  It's the emotion behind it all and shareing those emptions with people who truly care.  The joy of having a new puppy or kitten.  The happiness and love you feel when your pet overcomes a sickness or something traumatic.  Ths loss and pain you feel when you pet may not overcome something, but the comfort you get from the supporting and loving people beside you.  It's looking into a pet's eyes and seeing the love an happiness he or she has for its owner.  That's why I do what I do."

  • Receptionist

    Cathy Bull

    Since I was 19 I have dedicated and devoted my life to raising my sons and putting them first at all costs.  I was single for the first 6 years of my oldest son's life and then became single again the last 19 years of my youngest son's 20 years.  My youngest son is special needs and he lives at home with me and always will, he is truly my best friend.  Now that he is older and able to do some things on his own, I wanted to do something for myself, something I could be as proud of as I am at being a mother.

    I love animals and people and the opportunity to work with a company like VCA Old Trail that truly puts the pet and the owner first was just what I was looking for.  I work with an incredible team of people that work so well together and the first concern of the whole team is the pet and the owners.  There isn't a day that goes by that I don't leave saying I am making a difference.  I have seen some amazing life saving events while I have been here and some emotionally heart filled supportive goodbyes.  I am proud to be a part of this team.

  • Receptionist

    Carol P

    Carol P. has been wroking with VCA Old Trail Animal Hospital for more than 25 years.  She has been through several phases here, but truly enjoys the pets and their families.  She has many pets at home, including cats, fish and a tarantula named Terminator.  She loves all of her pets who are a huge part of her life, as is her 2 year old grandsone, Layne.


    "When I was just a little child, I use to bring home injured bugs and birds for my mom to 'fix'.  I have always had a special place in my heart for animals and always will.  They give me much comfort when I truly need it.  I will never be without a pet in my life.  They are my family."