We value feedback from our clients. Please share your story with us by writing a testimonial.
We love VCA Old Town-Betsy B. from Alexandria, VA
Pet Name: Aria and Fumoso
I moved here 3 years ago and feel lucky to have found VCA Old Town (through a co-worker who loves them, too). When I met Dr. Reed, I had an overweight cat for whom diet food was not working. Previous vets had repeatedly told me he needed to lose weight but didn't offer any suggestions for how to do that. Dr. Reed spoke very knowledgably about cats' diets, gave me an article to read, and made food recommendations that worked. My cat lost 5 pounds and looks great. Thank you, Dr. Reed!
Dr. Reed is just one example of the great staff at VCA. Whether you're dealing with staff at the front desk, the vet techs, or other vets, everyone is friendly, professional, and accessible. They also look out for their "patients'" best interests. During the recent snowstorms, I ran into Angie, who works the front desk, at the grocery store. She immediately asked if my cats had enough of their prescription food. When I said that I needed more in the next few days, she called VCA right then and asked them to set some aside for me. She knew that their deliveries would be delayed due to weather and didn't want me to run out. That's the kinds of personal touch you get at VCA Old Town.
THANK YOU to the Old Town Staff-Kelli Reidford from Alexandria, VA
To the staff at VCA Old Town: Thank you so much for your wonderful care and professional and compassionate attitudes when we were dealing with our cat's surgery. I wish I knew the names of everyone we came into contact with, but most sincere thanks to Dr. Laura MacLean. We are very lucky to had her as a vet for our cats. She and her staff are wonderful at what they do!
The Best Team-Natalia Tavangar from Alexandria, VA
The team at VCA Old Town Animal Hospital is incredible and everyone there goes above and beyond duty to make my experience a great one! Dr. Pohl's expertise and follow up is wonderful; our dog is better because of her and the team. They are friendly, thorough, and great at Customer Service!