Client Services

  • Client Service

    Rachel H.

    Rachel is one of the smiling faces who will greet you when you call or walk in the door. She has 2 cats: Odin, Ruler of Asgard (black & white short hair with only one eye - he winks at us all the time) and Ivan Pavlov (a black Norwegian Forest cat). Rachel is a self proclaimed "psychology major and a comic book nerd"! We think she is just what you need to make your experience here fantastic!


  • Client Service

    Brenda M

    Brenda is a tiny ball of energy at our Front Desk!  Listen closely, and you will hear her answer any request with "Of Course!"

    She came to us from other pet care experience and has said over and over how much happier she is at VCA Old Town.  Check out her page in our Scrapbook and you will see an amazing pet!  Brenda likes pets, people and children and nothing seems to upset her.  Ask for anything and she will find the answer for you!


  • Client Service

    Melissa P

    Melissa is the artistic one among us - good with phtography, drawing and other amazing skills.  She even has a web comic!  She is the great lady responsible for our Facebook page - we really LIKE her!

    Melissa hails from Las Vegas (no gambling background at all) and is fun loving, helpful and generous with her time.  She will give you a big smile and a wave when you first come in our door.

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