We value feedback from our clients. Please share your story with us by writing a testimonial.
Million Thanks to Dr Mendelzon and staff-Linda Murphy from Austin, TX
Pet Name: Mabel
My 87 year old Dad adopted a 9 year old beagle mix, Mabel, from the Austin Humane Society. Fortunately for us the VCA Northwest Hills Animal Hospital was the site for her free first exam. From the registration through the treatment of Mabel's subsequent pneumonia, the VCA Northwest Hills Animal Hospital staff was extremely efficient, kind, and expert about what Mabel needed and generously worked with my Dad's limited income to pay for services. Dr. Mendelzon is highly regarded; her care is expert and practical. We definitely knew Mabel was in the best of hands. She and her staff kept in touch to make sure Mabel recovered from the pneumonia. My Dad and I are eternally grateful for the care and compassion extended to Mabel and to us. We look forward to Mabel living many more years thanks to the expert care and compassion of the VCA Northwest Hills Animal Hospital staff.
Excellent First Impression-tiffany and don page from lago vista, TX
Pet Name: Jojo and Bella
Just had our first two new puppies visit at this clinic. Dr. Jessie Buel really took her time with their health exams, very thorough and educating. She gave us much needed advise in all aspects of new puppy info, and their breed health. We definetly feel welcome and plan to continue our services here.
Many Years of Outstanding Care for My Cats-Dave from Austin, TX
Pet Name: Zach
I "inherited" my first cat in 1985, and have had many since then. VCA Northwest Hills is the only vet clinic I've ever used, and I have consistently been pleased with the care the vets and support staff have provided to my kitties. I am greeted by the same vets and support staff year after year, and have been seeing many of the same customers for years as well. I think this is a good indicator of the kind of positive, caring place VCA is. My cats and I are thankful for the many years of kindness and professional service provided by this great organization.
Wonderful Care-Matt from Austin, TX
Pet Name: Nutmeg
A couple of days after giving birth, Nutmeg had to be kept at the clinic with her newborn kittens for over a week of observation. I can't express enough how professional, compassionate, and accomodating all of the staff and doctors at VCA were. My recources were limited and I was very worried for Nutmeg's and her kitten's wellbeing. They made it possible for me to provide Nutmeg with quality care and were very kind to a worried pet owner. Their first concern was always the care of Nutmeg and her babies, and they were compassionate enough to throw in care for the owner too.