Client Services

  • Receptionist

    Karla Batres
    School: Montgomery College

    Karla was born in El Salvador where the quality of pet care is not the best simply because client education is not as readily available as it is in the United States. She moved to the States when she was 5 years old and always kept her desire to one day be able to have and care for a dog or cat someday. Though she took care of many fishes during her childhood, she was still not satisfied. Now Karla lives with her animal enthusiast best friend and has been able take care of and fall in love with her friend's cat and dog. Karla is also now the mother of her fluffy baby, Horchata-- a Lionhead Rabbit mix. Karla joined the VCA team in October to further help her fulfill her childhood dream of caring for pets and being able to provide better client education of quality pet care.                                                                                                                                                                                                                                                                                                                                           "I am here to help keep smiles continually on pets' and owners' faces in the same way they have brought smiles to my face."

  • Receptionist

    Maresa Cordeta
    School: University of Maryland

    At a young age, Maresa became fascinated and inspired by the education & conservation efforts of wildlife and also of the humane treatment of all animals through the work and contributions made by Steve Irwin and Jeff Corwin. Everyone at VCA North Rockville Animal Hospital location shares her passion for animals, and with over 600 VCA hospitals in the US and in Canada, she's excited to have the unique opportunity to expand her knowledge concerning the highest quality of pet care through our comprehensive training, which gives her the tools and resources to advance within other departments and also the freedom to relocate to any of our countless locations. She is currently the mother of three red-eared slider turtles named Michelangelo, Donatello, and Tootsie; she's also been honored to be the godmother of her best friends' surprisingly mellow Chihuahua, Paco.