Client Services

  • Client Service


    Kaitlyn has lived in the area her whole life. She has grown up having dogs and cats of her own. She has a tabby cat named Lyla and a boxer named Tyson. In her spare time she loves spending time with her family and friends and of course, Lyla and Tyson.

    Why I do what I do: My decision to work at an animal hospital was an easy one! I love to help animals be happy and comfortable in an unfamiliar environment. Also to be understanding and welcoming to our clients to make their experience her a great one!

  • Client Service


    Kayla graduated from Temple University with a degree in English and Psychology. Even though she considers herself a cat person, she loves her mutt named Chewie.

    Why I do what I do: I’ve worked in customer service for as long as I’ve been working. I love being able to help those in need and hope to make a difference with the clients and patients and VCA Neshaminy.

  • Client Service

    Cheryl Darrah

    Cheryl has worked in the accounts receivable department since 1997. She enjoys spending time with family, friends, her husband Chuck and four legged companion Ginger. Cheryl also enjoys gardening, crafts, crossword puzzles and decorating.

  • Client Service

    Joan Pedrick

    Joan has worked as a treatment technician since 2006. Joan's special interests include surgery, radiology, pain management and critical care. In her spare time, Joan enjoys spending time with her family, especially shopping with her grand kids. She also enjoys the beach. Joan rescued her Pomeranian, Roxie 2 years ago and has been a great addition to her family.

  • Receptionist

    Helen Cravener

    Helen has worked over 30 years as a receptionist and pet groomer! She has a special interest in animal behavior and enjoys attending dog shows and seminars. Helen shares her home with her beloved schnauzer, Becky.

  • Receptionist

    Sandy Gomez Telles

    I am 25 years old and married to my high school sweetheart. I have two crazy fur babies who I adore. I am originally from Chicago. Due to my husband being in the Air Force we lived in North Dakota for almost 5 years. I love to spend time with my family and to eat! I am currently working on my nursing degree but love working at VCA Neshaminy with our clients and their pets.

  • Receptionist

    Julie Lavelle

    Julie has been married for 30 years to her wonderful husband and they have a son, daughter in-law and a granddaughter. Julie's hobbies include gardening, reading, traveling and music.

  • Receptionist

    Carol O'Rourke