Client Services

  • Receptionist

    Haley Hudson

    Haley joined the VCA team in March 2016. She graduated from Mt Juliet High School and is currently enrolled in Volunteer State Community College. When she is not at work she enjoys spending time with her son and her two dogs, Ripley and Maggie. We are excited to have her as a member of our reception team!

  • Receptionist

    Hailey Malugin

    Hailey has worked at VCA Animal Care Center for since 2009. She has worked in client service at Hermitage Lanes (bowling alley). She has been with VCA for 6 years. She enjoys interacting with clients and their pets. She likes to focus on the clients and patients needs so she can provide the best care for the animals as well as client satisfaction. Her current fur babies includes two cats named Fiest and Tiger-Lilly. Her favorite dog breed is the Golden Retriever. Outside of work, she enjoys spending time with family and friends, traveling, reading and swimming.

    Hailey enjoys helping owners meet their pets needs.

  • Receptionist

    Bekah Snyder

  • Receptionist

    Lori Stiggins

    Lori is a part time receptionist at our hospital and has been for many years.  She is a school teacher full time, so you will only get to see her during school holidays and on Saturdays. This was her first job during high school. As she work part time, she has since had experience in several other jobs, such as dorm night clerk, after-school care program, and teaching. Merle is her old man Australian shepherd. He was a stray who came into the clinic years ago. He is beautiful red merle that is about 17 years old. Tripp is the wild man. He is an Aussie, blue with copper points, that is 6 years old. He has lived a charmed life, running through his nine lives like a cat.They both run agility. Hank is her adopted boy. He is an Australian cattle dog mix that was living on the playground of one of the schools where I teach music. He is about 3 years old and spring loaded. When Lori isn't smiling at our front desk or molding the minds of children in the community, she works full-time as a music teacher in Smith County. For fun, she enjoys running agility, kayaking, hiking, and crafts. She also attend Gladeville Baptist Church.

    Lori enjoys mingling with the clients and loving on their pets.

  • Receptionist

    Makenzie Sumrall

    Makenzie joined the VCA team in August 2015. She graduated from McGavock High School in 2009, she attended Austin Peay and Volunteeer State briefly before taking a break from college. She has a gigantic love for all animals, has 5 of her own. When she’s  not working, she enjoys watching movies with her boyfriend, face-timing with her best friend & her 4 yr old daughter, spending time at home with my 18 year old Persian, or just catching up on some much needed sleep. She absolutely loves her job, and feels like she has found my perfect “match.” She looks forward to each new exciting day here at VCA.

  • Receptionist

    Zana Walker

    She has lived in Mt. Juliet since she was 2 years old. She has seen many changes, but remembers always having Animal Care Center around when she needed them. SHe worked as a receptionist for 5 years at a chiropractic office and cleaned houses. Her duties include being a greeter and trying to understand what the client/pet needs �" once you get to know regulars, it can be fun to cut up with them. Sheserved as office manger for a few months and enjoys knowing some of the things she has learned then (behind the scenes stuff). She loves it when she can make someone feel better who came in almost in tears with worry. Her current animal companion is Bully, the English Bulldog. She's been married for 29 wonderful years and has 2 children, 2 grandchildren,and one dog. Outside of work she enjoys vacation at the beach and Zumba.

    Zana loves working at VCA with all the animals, and meeting all of their owners.