Client Services

  • Receptionist

    Will Gasch

    Will Gasch began working at VCA Mt. Juliet in August 2014. He grew up in Pittsburgh, Pennsylvania and studied at the University of Cincinnati to earn his BFA. Since joining the VCA team, he has enjoyed learning about the veterinary practice and getting to interact with clients and their pets. In his spare time, Will enjoys going to the gym, spending time with friends and exploring Nashville.

  • Receptionist

    Kayla Graf

  • Receptionist

    Jessica Kerns

    Jessica began working at VCA in September 2014 when she moved here from Chicago. She has worked as a veterinary receptionist for 2 years and loves interacting with pets and their owners and helping them provide the best care possible for their pets. Jessica has two dogs, a Papillon mix named George who frequents the receptionist desk at VCA, and a Chihuahua named Ringo. She also has two cats, a Siamese and a Persian, Chloe Tso and Teddy. When she’s not at work Jessica likes to explore Nashville, take her dogs to the dog park, and go kayaking and camping.

  • Receptionist

    Hailey Malugin

    Hailey has worked at VCA Animal Care Center for since 2009. She has worked in client service at Hermitage Lanes (bowling alley). She has been with VCA for 6 years. She enjoys interacting with clients and their pets. She likes to focus on the clients and patients needs so she can provide the best care for the animals as well as client satisfaction. Her current fur babies includes two cats named Fiest and Tiger-Lilly. Her favorite dog breed is the Golden Retriever. Outside of work, she enjoys spending time with family and friends, traveling, reading and swimming.

    Hailey enjoys helping owners meet their pets needs.

  • Receptionist

    Anna Stearns

    Anna has been with our team since early 2013. She takes pride in her job and teaching anything she knows to people who want to learn. Her current  animal companions are Rocky and Penelope �" K9s and Reese �" Feline. Her favorite breeds are Golden Retrievers, Pitbulls and Bangles. Her interests outside of work include spending time with my family, enjoy shopping and flea markets and socializing with adults.

    Anna enjoys working at VCA Animal Care Center because she loves helping make animals feel better.

  • Receptionist

    Lori Stiggins

    Lori is a part time receptionist at our hospital and has been for many years.  She is a school teacher full time, so you will only get to see her during school holidays and on Saturdays. This was her first job during high school. As she work part time, she has since had experience in several other jobs, such as dorm night clerk, after-school care program, and teaching. Merle is her old man Australian shepherd. He was a stray who came into the clinic years ago. He is beautiful red merle that is about 17 years old. Tripp is the wild man. He is an Aussie, blue with copper points, that is 6 years old. He has lived a charmed life, running through his nine lives like a cat.They both run agility. Hank is her adopted boy. He is an Australian cattle dog mix that was living on the playground of one of the schools where I teach music. He is about 3 years old and spring loaded. When Lori isn't smiling at our front desk or molding the minds of children in the community, she works full-time as a music teacher in Smith County. For fun, she enjoys running agility, kayaking, hiking, and crafts. She also attend Gladeville Baptist Church.

    Lori enjoys mingling with the clients and loving on their pets.

  • Receptionist

    Zana Walker

    She has lived in Mt. Juliet since she was 2 years old. She has seen many changes, but remembers always having Animal Care Center around when she needed them. SHe worked as a receptionist for 5 years at a chiropractic office and cleaned houses. Her duties include being a greeter and trying to understand what the client/pet needs �" once you get to know regulars, it can be fun to cut up with them. Sheserved as office manger for a few months and enjoys knowing some of the things she has learned then (behind the scenes stuff). She loves it when she can make someone feel better who came in almost in tears with worry. Her current animal companion is Bully, the English Bulldog. She's been married for 29 wonderful years and has 2 children, 2 grandchildren,and one dog. Outside of work she enjoys vacation at the beach and Zumba.

    Zana loves working at VCA with all the animals, and meeting all of their owners.