Client Services

  • Receptionist

    Karen B

    Karen has an approximate combined 5 years working in all aspects of animal care. From kennel attendant at the Humane Society of the Silicon Valley, to veterinary technician for both the Humane Society and a private vet practice, and husbandry with the Pooch Hotel, she is returning back to the veterinary field as a receptionist with VCA. Originally starting at VCA Bascom in Campbell she transferred to VCA Mission San Jose to be closer to home.

    She continues to work full-time while attending SJSU to complete her BA Majoring in Pictorial Arts with focus in print-making. She enjoys using multiple forms of art in her work and grabs inspiration from anything like tattoos and musical influences.

    Karen spends her free time with her former Marine husband, Emerson, and avidly watches and attends San Jose Sharks games, goes range shooting, camps, and does regular trips to Santa Cruz and winter trips to North Lake Tahoe. She has two dogs; Trouble, her husbands 5 year old pure bred blue nose pit bull, and Lexi, a 10 year old Australian shepherd labrador mix who she adopted at the humane society back in 2004.

  • Receptionist

    Jennifer G.

    Jennifer has been with VCA Mission San Jose Animal Hospital since April 2012. She enjoys outdoor adventures such as hiking, snow skiing and swimming. The thing Jennifer loves most about her job is meeting all the new animals and helping clients.

  • Receptionist

    Allison H

    Allison recently returned to VCA Mission San Jose Animal Hospital after beginning her veterinary career here in 2003. She has had the opportunity to work at four different VCA hospitals, including VCA Bay Area Veterinary Specialists and Emergency. Altogether she has been working in veterinary medicine for thirteen years! She has helped out at another hospital in San Jose, CA for six months and then worked in West Sacramento, CA for one year. Allison grew up in the Bay Area and has always had a love for animals. Growing up, her family had cats, but once Allison began working in veterinary medicine, her family’s home pet population expanded greatly. She currently has birds, cats, dogs, horses, and turtles. Allison has a huge fondness for cats and dogs who are brachiocephalic (smash face!!), especially Persians, Himalayans, and Pekingese. Allison has always been very concerned about animal rights and their treatment, and has been a member of PETA for eight years. She has been a vegan for a year now too! She rescued a horse from an organization in Walnut Creek and has since been volunteering her time and services.

  • Receptionist

    Charlene P.

    Charlene has been working at VCA Mission San Jose since April 2014. She was born and raised in San Jose, CA, and has 1 dog named Pepper. After high school Charlene attended UC Davis where she majored in Wildlife, Fish & Conservation Biology. In her spare time, Charlene enjoys crafts and scrapbooking.

  • Receptionist

    Erin R.

    Erin joined the VCA family in June 2014 but has been working in the animal field for over 15 years. She enjoys meeting new people and their pets and loves how everyday is something different. Outside of work, Erin loves outdoor activities like surfing, snowboarding, camping and of course spending time with her two cats Scrunch and Patches!