We value feedback from our clients. Please share your story with us by writing a testimonial.
Personal Touch-Sandie Tom from South Pasadena, CA
Pet Name: Brodie Bailey Bento
My experiences with the doctors and staff here at VCA Mission Animal Hospital has always been nothing but positive. The staff is always very courteous, helpful and caring. Dr. Oba is exceptional. She has provided excellent care for all 3 of my canine babies. She goes beyond the call of duty when providing care for my precious pets by giving me both her professional and personal opinions. She even goes out of her way to do extra research to give me options on how to approach any medical conditions. I've always told her that if she ever leaves this particular practice, I will follow her wherever she goes. I love her and my dogs love her. Even my aloof Bailey who isn't particularly fond of many people. I am so grateful that there is such a special place that I can bring my precious pups!
German Shep Victoria-Maritza from El Monte, CA
Pet Name: Victoria
I have been taking all my dog there for years, The drive is worth it, the staff is super nice always happy and extremely helpful their customer service makes it a wonderful visit.
Great First Time Experience-Nancy from Temple City, CA
Pet Name: Luna
My dog has been suffering from some sort of infection around her mouth/chin area for 2 months now, and after having poor results from my last vet, I decided to get a second opinion.
My friend who comes here recommended Dr. Park. As a first timer here, I have to say I was very pleased. Right from the start, I received friendly customer service. My telephone conversation with Valerie was professional, friendly, and pleasant. My appointment with Dr. Park went very well. He explained the possible causes for her condition and followed with possible solutions. My other vet did not take the time to educate me on anything nor did she provide me with a variety of options. Dr. Park gave me a realistic explanation about my pet's treatment. He did not lie to me and or sugar coat things and tell me that he knew what was wrong with her exactly. I appreciated his honesty and willingness to find the source of my pet's problem, and thus an appropriate treatment, very much.
Dr. Park was gentle with my pet and did a very thorough examination. He even found a fatty tumor that my previous vet overlooked.
At my last vet, I was never asked if I wanted an estimate to view my options, but rather had to ask for one. VCA offered to provide me with one. Valerie came into the examination room and explain each procedure, what it was testing for, the time frame to receive results, and the cost. Overall, everyone I interacted with was kind, explanatory, and thorough.
This hospital understands pet care and customer service very well. I felt like they truly had my pet's needs in mind and were not trying to rip me off like my last vet did. Great customer service, excellent pet care, and reasonable prices makes me a definite repeat customer.
I'd like to add that as a new client, I was also able to print a coupon for a free first visit which saved me $46.00! What a great deal!
My Son Feels Great-paul and jd black from rosemead, CA
Pet Name: jd black
I found VCA online got a free exam my rott had an ear infection that was tearing at my heart and I didn't have enough money to cover the cost to make him better. well the staff and Dr made it possible for me to afford treatment and now we both are happy and content thank you from myself, my wife, and son "jd" you people are god sent.....
Dr. Park-Jennifer E. Nidorf from Pasadena, CA
Pet Name: Frankie
I have a friend whose dogs have been very sick during the last couple of years and I often take them to see Dr. Park for her. I have been continually impressed with Dr. Park and his thoughtfulness. He listens to me and my friend and understands our concerns. He talks about options and treatment for the dogs, and helps us understand what we don't. If you call and leave a message, he calls back. He gets to know you and the animal(s) and cares for the animals. I think he is wonderful and I highly recommend him.
Thanks for excellent care-Jeanne Needham from Alhambra, CA
Pet Name: Tammy
Dr. Chan Park has treated all 3 of my cats since June 2009 when I rescued them. I appreciate his thoughtful assessment of the health issues faced by the two oldest cats, especially the one who suffered from kidney failure. He also discussed the options if I had not been financially able to hospitalize the cat for the two days at the beginning of his treatment. This cat is alive and as well as can be expected today. Thanks to Dr. Park and the staff for their excellent care!
Outstanding-Phyllis Rapier from Alhambra, CA
Dr. Park at Mission Hospital is very kind and compassionate. I have been taking my animals to this facility for years and my sister also takes her animals there. I have observed Dr. Park's extreme kindness and concern for her animals who have had many health challenges. His concern for them is very apparent as well as his skill in meeting their complex needs. Dr. Oba is also very kind, but we have had more experience is with Dr. Park who is a hero in our household!!!!!
Frankie, Auggie and Wolfie (the dogs in our household) and their humans thank Dr. Park, Dr. Oba and the staff!
Dr. Park-Helen H. from Alhambra, CA
Pet Name: Frankie
I have a special needs dog who I love very much. I have been taking her to Dr. Park for a few years now and he has consistently proven his compassion and ability to manage my pet's needs. I call him whenever I have a concern and he always promptly calls me back and actually really listens and discusses my concerns with me. I believe my dog is alive today and doing better than could be expected because of his expertise. I would not go to another other vet (Dr. Oba is good too by the way). He understands and he cares about my dog and he works with me to help her. I have lived in many different states since I first got my dog and have dealt with many vets who were cold and indifferent. Dr. Park is a very involved, caring and experienced vet and I highly recommend him. He is a wonderful Vet and I am grateful for all that he has and continues to do for my precious pet.
Loving and Caring-Peanut's family from Temple City, CA
Pet Name: Peanut
My name is Peanut and I'm a 6 year old chihuahua. VCA in Alhambra has always been the best, they treat me good with love and care! Dr. Park, Dr. Oba, Lorena and the rest of the staff are always very caring, loving and respectful to me and my mommy. I always get in sick trouble, but I know that my mommy and me rest at peace because they are always there to get me well soon and I can go back to play! Every time my family goes on vacation, they leave me in good hands here. They take me out to play feed me and love me! Thank you for your TLC!
Always the Best-Joe and Susan Rooks from San Marino, CA
Pet Name: Zoe, Molly, Oliver and Dexter
Susan and I have have brought our pets to VCA Mission since Approx. 2000. Dr. Oba is certainly the best, and the kindest Veterinarian we've know, and by far the most caring. Knowing a Doctor is only as good as the staff behind the counter. We'd like to give our personal thanks to Kris, Lynn, Michelle, Kristin, Valerie, Patty, Denise, Angel, Tania, Michelle in Grooming, Lorena, and all of the Techs and Kennel personnel that have helped us and treated us and our pets with kindness and caring. Keep up the great work! You are all greatly appreciated. Zoe, Molly, Oliver