Client Services

  • Client Service

    Vanessa Ho

    My name is Vanessa and I began my career with VCA Mission in November 2015. I love animals and can relate to each client that comes in. I understand the love and care our clients have for their pets. I enjoy how cheerful clients can be as they share their pet stories. I have 4 pets of my own: Hero, my Pomeranian, Mac, my crazy Boston Terrier, Zuki, my pug, and Keets, my DMH cat. They all have crazy personalities of their own. Come on in and say hi!


  • Client Service

    Carmen Thoi

    My name is Carmen and I began my career with VCA Mission in September 2014. I absolutely love animals and have 4 pets of my own: Leia, my senior cat, Leo, 3 year-old Shiba-Inu, and Baxter and Mamas, my two 6 year old cats. I speak fluent Cantonese and am here to answer any questions you may have about our hospital and what we do! Come on in and say hi!

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