Customer Testimonials VCA Mill Run Animal Hospital

We value feedback from our clients. Please share your story with us by writing a testimonial.

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Thank you VCA Mill Run

-Jane Bryant from Hilliard, OH
Pet Name: Skeeter

Words cannot express my satisfaction with VCA Mill Run. The veterinary care is superb. My 21-year old cat has had, to date, four years of good quality of life with the care of the Vets and the Technician staff. I wouldn't have her today without them. The Boarding is extremely well done, and I feel my cat is with family when I need to go out of town. Her medical needs are tended to along with wonderful custodial care. The Grooming staff members are wonderful people that really work with the animals to meet their needs. The Administration staff does a terrific job, and is always willing to help out with any need that your pet may have.

VCA Mill Run � I can't recommend it enough!

Great Service

-Carolyn Poe from Hilliard, OH
Pet Name: Barkley

I have been bringing my pets to the VCA Mill Run location for 10 years now and I have been receiving the same top rated service now as I did when I first walked in the door with our beloved Heidi. The doctors and staff on hand, past and present truly love their job and you can see the passion in their eyes when treating your pet. I have had two pets become very ill in the past two years and required specialized care. The staff was always there when I needed to get my pets in for emergency treatment and on the day I had to let each one of them go, you could not have asked for a more caring group of people to be with you. Now I am facing a terminal illness with my Border Collie and the staff is always there for me and I feel like they are a part of my family. I have never been to a vet clinic where you can walk in the door, the staff smiles at you and can acknowledge you and your pet by name. One could never say enough kind words about the staff at Mill Run. All I could say is that if you have a pet and you regard them as a family member, there is no other place you should being take them for medical care.

Thank you so much for all that you do.

Rewarded our Kitty With a Better Quality Life

-Margaret Dempsey from Powell, OH

Last Thanksgiving a darling stray kitty (Whiskers) entered our life. He only weighed 4 pounds and was believed to be about nine months old. He was later found to have been born with a cleft palate. Dr. Beckett (at the VCA Mill Run Animal Hospital in Hilliard, Ohio) is to be commended for his compassion and exceptional veterinary skills which has rewarded Whiskers with a better quality of life. His recovery is remarable.
All the staff were helpful and their friendly demeanor was evident with every contact. We have utilized VCA for the past six years with our golden retriever and our experiences have always been great.

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Many Thanks for Many Years of Exceptional Service

-L. Dellovade from Hilliard, OH
Pet Name: Harry

I have been a client of Dr. Tod Beckett for many years - almost 20 if I remember correctly. Dr. Beckett and his staff have gone out of their way to make sure all of my pets receive the best service -- from emergency care to boarding and grooming. I would not take my "family members" anywhere else.

Over the years I have had many pets with chronic illness, bizzare symptoms and unique personalities -- regardless of the situation - each time I went to a VCA hospital my pets were treated like they were the most important patient being seen.

Countless times, members of the staff at VCA went out of their way to accomodate my emergencies, endless questions and overall critical care for my beloved pets - no matter the situation.

I can not thank Dr. Beckett and his staff enough for such excellent care and service.

Over the years, I have referred numerous friends to VCA and I will do so as long as they are in business. In my opinion, there is no other vet clinic around that takes such exceptional care of my pets -- whether it be the Mill Run or Sawmill location - and believe me I am a very demanding customer.

I can not thank the staff of VCA enough and I hope everyone there realizes what a quality job they do everyday.

Once again thank you for taking such exceptional care of Freddie, Elliot, Mario, Miss Frisby, Georgia, Olympia and Harry.

Kind and Professional Care

-Dana Plate from Columbus, OH
Pet Name: Jackson

Many thanks to the veterinarians and staff at Mill Run for their always kind and professional care of my two cats over 12+ years. Dr. Beckett operated on Max to treat a kidney ailment, allowing us another year together. When there was nothing more that could be done, our last visit was made as comfortable as possible with great understanding and kindness. I very much appreciated the card and clay paw print that came in the mail just days later.

I highly recommend the services and staff of VCA Mill Run.

The Best

-Kristina from Worthington, OH
Pet Name: Lola

If Business Weekly did a "Best Hospital" survey and asked me I would nominate VCA Animal Hospital! Dr Beckett and his staff are the best. The best Doctor and the best staff. My dog "Lola" had surgery on Friday the 13th. Doc and staff were extremely accommodating to my needs and schedule. When the surgery was finished Dr. Beckett called me and gave me a detailed explanation of the surgery. I needed to see my pup that evening. I was late. Doc stayed and talked with me and answered all my questions and never once made me feel like the most neurotic dog mom in America. Ditto for his staff, the receptionist to the Vet Tech-do wish I could remember everyone's name-and thank them personally. Extremely patient and empathetic, above and beyond. Yes, simply the best!

The Best

-Carol from Hilliard, OH

I have been with VCA for many years even before they were VCA. All the doctors are great. The vet techs and front desk staff are very caring and helpful. I have been to both VCA in Hilliard and Sawmill Rd. I reccommend them to everyone. Dr. Beckett is terrifc!! Keep up the great care.

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Dr. Beckett and VCA staff are the BEST

-Jennifer B from Mechanicsburg, OH
Pet Name: Dusty

I have been taking our cat Dusty to Dr Beckett for years. In my opinion, he saved her life! She had a really severe case of UTI and if not for him, I believe she would not be with us. We recently moved about 35 minutes away from VCA but still take her there and we have recently taken our new pets there as well. Not only is Dr Beckett wonderful but so is the entire staff. They are always very kind and sincere! Thank you Dr Beckett and VCA staff. We love you guys!!!

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Beyond just medical visiting family

-Barb from Dublin, OH
Pet Name: Emmy

Even when going to VCA Mill Run was just normal visits for shots and checkups, I was impressed with Dr. Deal and the staff at VCA. Always a smile, always patient with answering questions, and always making me and my dog feel like we were their exclusive VIP patient. Then my dog Bailey had a crisis and needed an operation to save his life - and Dr. Beckett stepped in with the most compassionate care and skill, making sure that he touched base with me both before and after the operation. Because of him and the staff, I was blessed with 3 extra months with Bailey. On that experience alone I would recommend VCA Mill Run. Then I started fostering rescue dogs and that was when what I felt about the excellence of VCA Mill Run was reinforced. Rescue dogs do not come squeaky clean - they each have different physical and emotional needs. And sometimes their needs come at odd hours of the day or on a Sunday morning. Every time the vets and the staff (especially Dr. Beckett and Dr. Deal) were there for me and my babies. Always accommodating my schedule and the patient's needs - always comforting me and understanding when I would lose one. Also treating my babies like royalty when they were boarded. I would definitely recommend Dr. Beckett and his staff for anyone who wants the best for their cherished companion. Thank you VCA Mill Run! Bailey, Willy, Sadie, Molly, Emmy

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Wonderful place

-Sarah from Hilliard, OH
Pet Name: Gracie

VCA came highly recommended through a friend, and we are so glad we took his advice! Gracie does get nervous when we visit, but everyone there is so friendly! They show Gracie so much love, and she adores the attention. Dr. Crisp is so wonderful with us and with Gracie. She always answers our questions and takes time with us and our pup. We appreciate you all so much!