Client Services

  • Client Service Manager

    Catherine Nazzaro
    School: Quincy College

    Cathy has been part of the VCA Metro Cat Hospital team since its inception more than 20 years ago! She attended Quincy College of Massachusetts in the early 1980's, and started working in client service at a small cat hospital in the late 1980's. In 1991 she joined our team and hasn't looked back! In her free time, Cathy enjoys hiking and running as well as spending time with her furry friends "Oreo" and "Babs".

  • Client Service

    Dumbledore Kaplan

    Dumbledore is VCA Metro Cat Hospitals mascot! At any given time you can usually find him relaxing waiting for attention, or persuading you with loud meows for more attention, should he feel his daily pats from just about every customer and all employees aren't enough! Feel free to stop by at anytime and say Hello!

  • Client Service

    Mikela Lymon
    School: University of Hartford

    Mikela has been with our VCA Metro Cat family for just about a year now. She was originally from Ohio until her family moved to Brookline when she was 6 years old. Mikela really enjoys being a receptionist and is so great with clients, however she has really developed a passion for the technical aspect and has been enjoying her time training to be a Veterinary Assistant as of late. Mikela went to the University of Hartford and studied both Psychology and Dance. Outside of animals, Mikela has a huge passion for dance, and performs all throughout New England.

  • Client Service

    Natasha Smith
    School: Cosmetology

    Natasha has been a member of our VCA Metro Cat family for almost 2 years now. She is a Massachusetts native and LOVES cats. In fact, she has 3 furry ones of her own. Their names are Kira, Ernie, and Eugene. Natasha has a special interest in rehabilitation, and behavioral knowledge of cats. Over the last several  months Natasha has been soaking up all of the knowledge and experience she can and is hoping to become a full time Technician Assistant in the short term which will help her in her goals of earning her CVT.